Promoting health communication between the community-dwelling well-elderly and pharmacists: The Ask Me 3 program

Miller, Michael J.; Abrams, Mary Ann; McClintock, Barbara; Cantrell, Matthew; Dossett, Corey D.; McCleeary, Erin M.; McGee, Meridith J.; O'Keefe, Kelly J; Sager, Emily R.

doi:10.1331/japha.2008.07073

Cited by 28 publications

(29 citation statements)

References 12 publications

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“…For example, the teach-back method requires the patient to verify understanding by repeating the information the provider just communicated to them to assure that this information was understood (Bertakis, 1977; Schillinger et al, 2003). Clinicians may also educate caregivers to use the “Ask me 3” questions when they receive information from health care providers (Miller et al, 2008). The “Ask Me 3” technique helps individuals take a more active role in their health care by asking their clinician three short questions that identify their main health problem, what they need to do about the problem, and why it is important to do this.…”

Section: Discussionmentioning

confidence: 99%

Health Literacy Associations Between Hispanic Elderly Patients and Their Caregivers

García

Espinoza

Lichtenstein

et al. 2013

Journal of Health Communication

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Knowing health literacy levels of older patients and their caregivers is important because caregivers assist patients in the administration of medications, manage daily health care tasks, and help make health services utilization decisions. The authors examined the association of health literacy levels between older Hispanic patients and their caregivers among 174 patient-caregiver dyads enrolled from 3 community clinics and 28 senior centers in San Antonio, Texas. Health literacy was measured using English and Spanish versions of the Short-Test of Functional Health Literacy Assessment and categorized as “low” or “adequate.” The largest dyad category (41%) consisted of a caregiver with adequate health literacy and patient with low health literacy. Among the dyads with the same health literacy levels, 28% had adequate health literacy and 24% had low health literacy. It is notable that 7% of dyads consisted of a caregiver with low health literacy and a patient with adequate health literacy. Low health literacy is a concern not only for older Hispanic patients but also for their caregivers. To provide optimal care, clinicians must ensure that information is given to both patients and their caregivers in clear effective ways as it may significantly affect patient health outcomes.

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Section: Discussionmentioning

confidence: 99%

Health Literacy Associations Between Hispanic Elderly Patients and Their Caregivers

García

Espinoza

Lichtenstein

et al. 2013

Journal of Health Communication

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“…Belkora and colleagues have reported on long-term implementations in academic and community settings with a regional reach around Northern California [12][13][14][15][16][17]. The US Agency for Healthcare Research and Quality now provides an online prompt sheet of question topics [18], but has not reported on its use, and the AskMe3 initiative [19] is not focused on cancer [20].…”

Section: Introductionmentioning

confidence: 99%

Evaluation of question-listing at the Cancer Support Community

Belkora

Miller

Crawford

et al. 2013

Behav. Med. Pract. Policy Res.

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The Cancer Support Community (CSC) provides psychosocial support to people facing cancer in community settings. The purpose of this study was to evaluate the compatibility, effectiveness, and fidelity of the Situation-Choices-Objectives-People-EvaluationDecisions (SCOPED) question-listing intervention at three CSC sites. Between August 2008 and August 2011, the Program Director at each CSC site implemented question-listing, while measuring patient distress, anxiety, and self-efficacy before and after each intervention. We analyzed the quantitative results using unadjusted statistical tests and reviewed qualitative comments by patients and the case notes of Program Directors to assess compatibility and fidelity. Program Directors implemented question-listing with 77 blood cancer patients. Patients reported decreased distress (p00.009) and anxiety (p00.005) and increased self-efficacy (p<0.001). Patients and Program Directors endorsed the intervention as compatible with CSC's mission and approach and feasible to implement with high fidelity. CSC effectively translated SCOPED question-listing into practice in the context of its community-based psychosocial support services at three sites.

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“…More than half (57.1%) of participants reported taking medications regularly. A majority of participants (78.6%) had adequate health literacy as indicated by a score of 4–6 on the NVS, whereas 14.3% had a NVS score that indicated a high likelihood of limited health literacy …”

Section: Resultsmentioning

confidence: 99%

“…The presentation consisted of 32 slides with the following content: a discussion on the differences between viruses and bacteria; examples of when treatment with antibiotics is appropriate; how antibiotics work; definition of antibiotic resistance and examples of what could cause antibiotic resistance; and steps the audience could take to decrease the misuse of antibiotics. The educational programme was modelled using the principles of the Ask Me 3 Program, a framework for health literacy‐sensitive communication and was administered in a group setting in a manner similar to previously published research …”

Section: Methodsmentioning

confidence: 99%

A literacy-sensitive approach to improving antibiotic understanding in a community-based setting

David

O’Neal

Miller

et al. 2017

International Journal of Pharmacy Practice

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Promoting health communication between the community-dwelling well-elderly and pharmacists: The Ask Me 3 program

Cited by 28 publications

References 12 publications

Health Literacy Associations Between Hispanic Elderly Patients and Their Caregivers

Health Literacy Associations Between Hispanic Elderly Patients and Their Caregivers

Evaluation of question-listing at the Cancer Support Community

A literacy-sensitive approach to improving antibiotic understanding in a community-based setting

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