“…At BRT, LRT, and KTM stations, safety measures like non-slip flooring, CCTV, and comfortable sitting areas have been installed to cater to older adults with varying physical needs and enhance safety and comfort for users. According toDano and Alqahtany (2019), providing proper facilities enhances public transportation usage. Furthermore, as Dabelko-Schoeny et al, (2021) highlighted, creating a safe environment can encourage more people to utilize public transportation for their travel needs.…”