Promoting Change-Oriented Organizational Citizenship Behavior: The Role of Social Support and Thriving

Abstract

The current study aims to investigate the relationships among social support, thriving at work, and change-oriented organizational citizenship behavior in the Taiwan's hotel workplace context. 276 valid data collected from employees in Taiwan's hotel were used to proof the research hypotheses through structural equation model. Empirical results demonstrated that the proposed model fits well. Findings also showed that social support was positive related to employees' thriving at work and change-oriented organizational citizenship behavior; employees' thriving at work was positively related to employees' change-oriented organizational citizenship behavior. This study highlighted that employees' thriving at work mediated the relationship between social support and change-oriented organizational citizenship behavior. Theoretical and practice implications, limitations, and suggestions for future were offered.