In recent years, the delay or non-arrival of a kidney donor has led to saturation and congestion of care in the country's medical centers, claiming the lives of thousands of people. Although it is true that nowadays there are a number of people who offer to make these donations, unfortunately this number has been decreasing due to the lack of patients waiting for a prompt intervention. In this work, we used a method called Design Thinking that allowed us to analyze and plan strategically the processes involved in making an assertive match in a shorter time between donor and patient. The project was applied in Lima, Peru. In this study, compatibility was determined through cross-comparisons of analysis of donors and patients from various hospital centers, and a rapid response was provided to the health center that has been requiring it for longer than other cases. As a result, we obtained rapid interaction and communication between health centers, and a decrease in the rate of patient deaths due to this problem. As a consequence, these results would help the different hospitals, as well as the patients with more waiting time to identify a potential match in a shorter time.