Project Management and Role of Human Resources

Abstract

In this study are included the most important market actors which operate in the tourism sector in Albania and also sustain this activity. They are divided in two major groups: clients of the capacity building (CB) services offered and service providers (SP) of these services. Methodology used in this paper is best described as a comprehensive market survey included Interviews with both parties, clients and service provider according to the supposed market size. There have been 152 interviews in total, from which 77 on the client party and 75 on the provider party. These number include also 24 interviews from local government, which in turn, is compound by local government leaders and managers as as semi-professionals who operate through tourism offices. Geographical coverage of the study includes the most resourced areas for developing different types of tourism, as well as most developed areas regarding the tourism sector: Vlora,