Abstract:In this work, we describe some of the challenges Black-owned businesses face in the United States and specifically in the city of Pittsburgh. Taking into account local dynamics and the communicated desires of Black-owned businesses in the Pittsburgh region, we determine that university students represent an under-utilized market for these businesses. We investigate the root causes for this inefficiency and design and implement a platform, 412Connect (https://www.412connect.org/), to increase online support for… Show more
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