2009
DOI: 10.3926/jiem.2009.v2n1.p251-272
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Progress in airline distribution systems: The threat of new entrants to incumbent players

Abstract: For decades, distribution has been a key ICT (Information and CommunicationTechnology) area for airlines and this sector has been dominated by four (now three) Global Distribution Systems (GDSs) whose primacy has been threatened over the last four years by a set of new players, the so called GDS New Entrants (GNEs). GNEs emerged with the advent of the Internet and open source technology as 'disintermediation' facilitators and generated vast interest from airlines because they promised to reduce the cost of dis… Show more

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Cited by 12 publications
(12 citation statements)
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“…The challenges stated in the table were also based on the results of the field study and the literature. The first challenge is based on the results of the studies of Davidson, 2001;Prideaux, 2001;Garkavenko, 2007 andSismanidou et al, 2009. The third challenge is supported by the study of Chiu et al (2015).…”
Section: Opportunities and The Challenges Facing Tourism "Intermediarmentioning
confidence: 99%
“…The challenges stated in the table were also based on the results of the field study and the literature. The first challenge is based on the results of the studies of Davidson, 2001;Prideaux, 2001;Garkavenko, 2007 andSismanidou et al, 2009. The third challenge is supported by the study of Chiu et al (2015).…”
Section: Opportunities and The Challenges Facing Tourism "Intermediarmentioning
confidence: 99%
“…Originally, travel service providers, such as airlines or hotels, used global distribution systems to combine their offered services to travel agencies. Global distribution systems required high investments due to their technical complexity and physical dimensions as they were mainframe-based infrastructure; this generated the monopoly of a few companies that charged a high rate to the travel services providers in order to offer their services to the travel agencies [52]. With this traditional model, customers could purchase travel provider services directly at their offices or through a travel agent.…”
Section: Web Search Business Case 1: Travel Servicesmentioning
confidence: 99%
“…GDSs have served as the nexus of electronic commerce in travel for decades, providing virtual real-time connectivity between thousands of suppliers of travel inventory (airlines, hotels, car rental, tour operators, cruise lines, etc.) and hundreds of thousands of retail sellers of travel products (Sismanidou, Palacios & Tafur 2009). GDS facilitates the main needs of consumers for easy and transparent access to a wide range of information regarding manners of traveling, accommodation, luxury services, valid prices and the availability of these services (Sion, Mihălcescu & Mărginean, 2013).…”
Section: Online Tourist Sales and Procurementmentioning
confidence: 99%