Programmer eXperience: A Systematic Literature Review

Morales, Jenny; Rusu, Cristián; Botella, Federico; Quiñones, Daniela

doi:10.1109/access.2019.2920124

Cited by 26 publications

(7 citation statements)

References 92 publications

(96 reference statements)

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“…As stated in the International Organisation for Standardisation's (ISO) standard 9241-210 clause 2.15 on human-centred design, UX is defined as: "a person's perception and responses resulting from the use and/or anticipated use of a product, system, or service" (Morales et al, 2019). Nowadays, UX is increasingly becoming important as a parameter to achieve the success of a product, system, or service in many fields, including the government sector (Chen et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

User Experience Dimensions for E-procurement

Hashim

Yusof

Hussain

et al. 2022

Journal of Information and Communication Technology

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The use of e-procurement is needed for business transactions, especially regarding procurement activities. However, system usersalways demand and expect to use the system without problems. Existing studies on e-procurement do not focus on user experience(UX). Only a few studies have identified dimensions for UX evaluation; however, they are for e-government online services and construction. Identifying the UX dimensions for e-procurement is important for measuring user experience to provide better services. Therefore, this study attempted to investigate and determine the dimensions of user experience for e-procurement. The method for selecting articles was adopted from the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). The study analysed the data using thematic analysis based on the Systems and software Quality Requirements and Evaluation (SQuaRE) standards, such as ISO 25022:2016 and ISO 25023:2016, as guidance. The findings showed that among the most used UX dimensions in the e-procurement literature were satisfaction, security, transparency, efficiency, and reliability. Other UX-related dimensions identified from the review were usability, compatibility, effectiveness, performance efficiency, functional suitability, attractiveness, explainability, fairness, and visibility. The study was conducted to identify the UX dimensions for e-procurement from literature studies by organising them using ISO 25022:2016 and ISO 25023:2016 standards. This study could serve as a guideline for designers, developers, and researchers to develop an e-procurement system by referring to the proposed UX dimensions to produce a positive user experience. Moreover, the findings are beneficial to practitioners on software quality attributes.

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Section: Introductionmentioning

confidence: 99%

User Experience Dimensions for E-procurement

Hashim

Yusof

Hussain

et al. 2022

Journal of Information and Communication Technology

View full text Add to dashboard Cite

show abstract

“…In ISO standard 9241-210, UX is defined as: "a person's perceptions and responses resulting from the use and/or anticipated use of a product, system, or service" [40]. Currently, UX is becoming an increasingly important parameter for achieving success of a product, system, or service in the market.…”

Section: Procurement Digitalizationmentioning

confidence: 99%

Sustainable E-procurement: Key Factors Influencing User Satisfaction and Dissatisfaction

Ragin-Skorecka,

Hadaś

2024

Preprint

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The aim of this study was to identify factors, that influence satisfaction and dissatisfaction in the use of public e-procurement. The use of IT solutions promotes sustainable development. Hence, there is a need to conduct research that will allow for the best possible adjustment of e-procurement solutions in order to implement them as widely as possible in business practice. This study used a quantitative exploratory survey-based approach. The obtained research results were analyzed using statistical methods, including factor analysis PCA. Factor analysis identified three main satisfaction factors and two dissatisfaction factors in e-procurement use, highlighting the importance of support, intuitiveness, and security in user satisfaction. This study contributes to the existing literature by providing a nuanced understanding of the factors influencing user satisfaction and dissatisfaction within e-procurement systems, specifically highlighting the role of intuitive design and technical support. It offers a unique perspective by integrating these insights with the specific requirements of public procurement, thereby filling a gap in research on enhancing user experience in the context of sustainable purchasing practices.

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“…The primary difference between their study and ours is the specific focus on machine learning techniques in predictive maintenance, whereas our study centers on the correlation between developer experience and code quality across various software engineering contexts. J. Morales et al [40] conducted a systematic literature review on the Programmer eXperience (PX) over the past ten years (January 2009 to October 2018). Initially, 977 papers were identified, which was refined to 73 relevant papers after applying selection criteria.…”

Section: Related Workmentioning

confidence: 99%

Evaluating the Impact of Developer Experience on Code Quality: A Systematic Literature Review

Lopes,

Oliveira,

Figueiredo

2024

Anais Do XXVII Congresso Ibero-Americano Em Engenharia De Software (CIbSE 2024)

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The relationship between developer experience and code quality continues to provoke extensive debate and diverging interpretations in software engineering. To investigate this subject, we conducted a systematic literature review and identified 18 relevant papers from which we aim to answer an overarching research question: to what extent does developer experience impact on code quality? Our analysis reveals different definitions and dimensions for both developer experience and code quality, highlighting the complexity and multifaceted nature of their relationship. We also observed contradictory results on the impact of developer experience on code quality. This literature review contributes in two key ways. First, it synthesizes various perspectives on developer experience and code quality, offering a consolidated viewpoint of the current academic work. Second, it uncovers significant gaps in our understanding of the relationship between these two concepts, pinpointing areas for further research and emphasizing the needs for more focused studies to bridge these knowledge gaps.

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Programmer eXperience: A Systematic Literature Review

Cited by 26 publications

References 92 publications

User Experience Dimensions for E-procurement

User Experience Dimensions for E-procurement

Sustainable E-procurement: Key Factors Influencing User Satisfaction and Dissatisfaction

Evaluating the Impact of Developer Experience on Code Quality: A Systematic Literature Review

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