“…Although low customary use of general practice is associated with worse prognosis (Jensen et al, 2017;Wolinsky et al, 2010), the research on attendance frequency in general practice has so far mostly focused on frequent attenders (Dinkel, Schneider, Schmutzer, Brähler, & Häuser, 2016;Ferrari, Galeazzi, Mackinnon, & Rigatelli, 2008;Gili et al, 2011;Hauswaldt, Hummers-Pradier, & Junius-Walker, 2012;Jørgensen, Andersen, Tjønneland, & Andersen, 2016;Patel et al, 2015;Smits, Brouwer, ter Riet, & Weert, 2009;Vedsted & Olesen, 2005) or no-shows for booked appointments (George & Rubin, 2003). Frequent attenders are more likely to be women, older, socially deprived, and to have more somatic and psychological disorders than average attenders (Dinkel et al, 2016;Ferrari et al, 2008;Gili et al, 2011;Hauswaldt et al, 2012;Jørgensen et al, 2016;Patel et al, 2015;Smits et al, 2009;Vedsted & Olesen, 2005).…”