Sub-Saharan Africa has the highest prevalence of HIV in the world, with more than two-thirds of the global cases. [1] In 2019, South Africa (SA) had an estimated 7.5 million people living with HIV (PLWH), more than any other country in the world. The most current Joint United Nations Program on HIV/AIDS (UNAIDS) data report estimates that 92% of PLWH in SA are aware of their status, 70% are on antiretroviral therapy (ART), and 64% are virally suppressed. [2] The use of ART in PLWH has been associated with improvement in health-related quality of life and an overall reduction in the transmission of HIV, [3,4] whereas suboptimal adherence has been associated with a reduction in rates of viral suppression and an increase in rates of viral resistance, opportunistic infections, progression to AIDS and mortality. [5][6][7][8][9] In 2014, UNAIDS set a target for 90% of persons diagnosed with HIV to be on sustained ART by the year 2020. [10] Studies have shown that in order to achieve optimal viral suppression, ART adherence must be maintained above 90 -95%. [7,11,12] ART has been made available at SA public sector healthcare facilities since 2004, with significant strides over recent years in making ART more accessible to PLWH. [13] Currently there are ~5 million South Africans on ART, which is freely available at >3 500 healthcare facilities across the country. [2,14] Over the past decade, criteria for the initiation of ART in SA have gradually been relaxed in line with the World Health Organization recommendations, and as of September 2016, all HIV-positive patients, irrespective of their CD4 cell count or stage of disease, are considered eligible for ART initiation. [15] ART adherence rates have been measured by various methods including patient self-reporting, pill counts, pharmacy records, electronic medication monitoring devices, and laboratory evidence of virological or immunological failure. [11] In comparison with alternative measures of adherence, there is a tendency for patient self-reporting to overestimate ART adherence. [5] However, owing to its ease of use, this method remains widely used. [16] There is a lack of data pertaining to the rates of ART adherence and reasons for poor adherence among HIV-positive patients presenting to the emergency department (ED) with an acute illness. Because acutely ill HIV-positive patients frequently present with opportunistic infections and related pathology, we hypothesised that the rate of suboptimal adherence would be high in this group. Findings pertaining to other aspects of this study have been published separately. [17,18] This open-access article is distributed under Creative Commons licence CC-BY-NC 4.0.