Professional Norms Versus Managerialism in Campus Mental Health Centers: The Experiences of Eight Clinicians

Jodoin, Elizabeth C.; Ayers, David F.

doi:10.1515/jsarp-2013-0030

Cited by 3 publications

(6 citation statements)

References 34 publications

(39 reference statements)

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“…A merged counseling center most likely still employs a counseling center director, in addition to a student health services director. The counseling center director may add a buffer between the counselor and institutional administrators and related bureaucracy, which is a similar finding to our previous work (Jodoin & Ayers, ).…”

Section: Resultssupporting

confidence: 89%

“…One effect on campus mental health centers is that they may be merged with student health centers. Our previous research indicates that such organizational arrangements may lead to ethical challenges, particularly in terms of client confidentiality (Jodoin & Ayers, ).…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…A few qualitative studies have addressed counselors' responses to organizational conflicts. Our previous research explored counselors' experiences with ethical challenges at eight colleges and universities, four public and four private (Jodoin & Ayers, ). Participants reported three sets of responses to conflicts between organizational expectations and professional norms.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…According to the extant literature, counselors who face ethical challenges are susceptible to low morale, burnout, and role strain (Eells et al, ; Jodoin & Ayers, ). Alternatively, in a survey of 133 American College Counseling Association members, Smith et al () found that “despite the challenges and pressures that college counselors may face, they generally enjoy their work” (p. 69).…”

Section: Conceptual Frameworkmentioning

confidence: 99%

“…Within this milieu, relations among administrators and campus‐based mental health counselors are becoming increasingly complex (Flynn & Heitzmann, ). Research suggests that managerial priorities may contradict a counselor's values, such as availability of services, professional autonomy, confidentiality, and care (Ayers, ; Jodoin & Ayers, ). Where tensions arise between management priorities and counseling professional values, counselors may feel torn.…”

mentioning

confidence: 99%

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Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction Among College and University Counselors

Jodoin

Ayers

2017

J of College Counseling

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This quantitative study examined the perceptions of college and university counselors (N = 669) regarding their ethical environment, job satisfaction, and ways of dealing with organizational conflict. Findings indicated that counselors manifested an average, but not positive, perception of their ethical environment. Job satisfaction was highest among counselors employed at small institutions. While variable, communication conflict styles indicated possible power struggles occurring within counseling centers. Implications for campus-based counseling centers are discussed.

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Section: Resultssupporting

confidence: 89%

Section: Conceptual Frameworkmentioning

confidence: 99%

Section: Conceptual Frameworkmentioning

confidence: 99%

Section: Conceptual Frameworkmentioning

confidence: 99%

mentioning

confidence: 99%

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Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction Among College and University Counselors

Jodoin

Ayers

2017

J of College Counseling

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“A mismatch between what is happening on the inside and going on, on the outside”: a qualitative study of therapists’ perspectives on student mental health

Marszalek

Faksvåg

Frøystadvåg

et al. 2021

Int J Ment Health Syst

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Background Although a growing number of studies indicates a high prevalence of reported mental health problems in students and that the problems are growing in number and severity, less is known about the experiences of students facing mental health problems and personnel who interact with students that seek help for these problems. The aim of this study is to examine the perspectives of therapists working with students seeking therapy for mental health problems. Methods A qualitative study of 15 therapists’ perspectives. Data are collected with in-depth, semistructured and open-ended interviews, and analyzed using a reflexive thematic analysis. Results We developed four themes that summarize how the therapists viewed and understood the students’ experiences of mental health problems: (1) an agonizing mismatch between the inside and the outside, (2) conflicting needs for closeness and distance, (3) no room for pain, and (4) a major potential for ripple effects. Conclusions We relate our findings to the existing theory and research, and we discuss the implications for clinical practice and the limitations of the study. We argue that our findings demonstrate the need to provide students room to explore and make meaning of their difficulties and pain related to mental health problems, in addition to offer some symptom-reducing tools and techniques that can enhance performance and academic achievements. More research is needed to understand what student mental health problems might be related to and what students need.

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College Health Care Providers’ Student-Centered Care

Lambert

J²

2016

TQR

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Patient care in the university setting is indelibly connected to college health care providers. College health care providers adapt to a specific set of circumstances unique to the university context in their patient care roles. The authors therefore sought to investigate the patient care phenomenon from college health care providers’ lived experiences. The patient care phenomenon was explored via in-depth interviews with 11 college health care providers at universities in the Midwest and Northeast regions of the United States. The phenomenological theoretical framework of the study revealed five themes of patient care during data analysis: health education, behavioral health, student advocacy, relationship management, and reputation management. The authors designate the multi-dimensional nature of the patient care phenomenon “student-centered care” and consider practical implications for other providers who treat young university-age patients.

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Professional Norms Versus Managerialism in Campus Mental Health Centers: The Experiences of Eight Clinicians

Cited by 3 publications

References 34 publications

Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction Among College and University Counselors

Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction Among College and University Counselors

“A mismatch between what is happening on the inside and going on, on the outside”: a qualitative study of therapists’ perspectives on student mental health

College Health Care Providers’ Student-Centered Care

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