Professional and Organisational Commitment in the Hospitality Sector

Rangus, Marjetka; Milošević, Srđan; Škrbić, Iva; Radenković-Šošić, Bojana; Hočevar, Jože; Knežević, Mladen

doi:10.26493/2335-4194.13.179-191

Cited by 6 publications

(9 citation statements)

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“…The findings resemble Rangus et al (2020) because they resolved to examine whether two different work engagement profiles influence the hospitality sector in Slovenia and Serbia and how the implications of the differences can be used in the tourism and hospitality sector.…”

Section: Discussionmentioning

confidence: 82%

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Relationship of Organizational Commitment to Teamwork in a Municipality From Peru

Rodríguez

Alberca²,

Escalante³

2023

J. Professional Business Review

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Purpose: The general objective was to determine the relationship between organizational commitment and teamwork in a municipality from Peru. Theoretical framework: The current literature has reported good findings on both organizational commitment and teamwork. However, there is still much to research and understand about OC and TE because it is an ever-evolving development. Design/methodology/approach: A quantitative, applied, non-experimental, descriptive and correlational study was used, applying the questionnaires to 94 workers of the municipality. Findings: The results revealed that organizational commitment is deficient 73% and teamwork is deficient 78%, also, the p=0.000<0.05, indicating that the variables retain a highly significant correlation, also, it is evident that they reached a Rho=82.9%. Research, Practical & Social implications: We suggest a future research agenda and highlight the contributions made to organizational commitment and teamwork. Originality/value: the organizational commitment maintains a very strong positive correlation with teamwork, evidencing that by generating in the workers a sense of belonging with the institution, as long as the best collaborators are offered job growth options and very strong affective bonds are created, then an assertive communication is achieved through permanent dialogue, the communication flow is improved and with it the needs of the employees are recognized, impacting positively in the decision making process, since the planned goals have been realistic to the resources and abilities of the employees.

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Section: Discussionmentioning

confidence: 82%

“…In the same vein is the work of Rangus et al (2020) combined a qualitative and quantitative approach, two new instruments were developed for this study. The first instrument was created on the basis of short, structured interviews with employees.…”

Section: Introductionmentioning

confidence: 99%

Relationship of Organizational Commitment to Teamwork in a Municipality From Peru

Rodríguez

Alberca²,

Escalante³

2023

J. Professional Business Review

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“…For comparison, middle management specialist mainly passes one-time seminars (psychological trainings, trainings on stress resistance, specialized courses, certification trainings). Obtaining knowledge in formal education institutions is supplemented by formal/non-formal educational training programs in order to develop professional skills and competencies (Rangus et al, 2020). Workshops and internships are considered by students as an effective experimental approach to learning (LeBruto and Murray, 1994).…”

Section: Resultsmentioning

confidence: 99%

Technologies for Training Specialists in the Hotel and Catering Industry in Ukraine in the Context of Lifelong Learning

Andriushchenko¹,

Business²,

Ivanenko³

et al. 2021

GTG

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This article is relevant, as staff training in the context of lifelong learning increases the value of travel services for customers, providing added value in the hotel and catering industry. The purpose of the paper is to study the technologies of training specialists in the hotel and catering industry in the context of lifelong learning for the formation of the life cycle of an employee in the hospitality industry. The research methodology is based on statistical analysis of indicators for distribution. The results demonstrate that there are differences in the technologies for training specialists in the hospitality industry in terms of such characteristics, as: the provider of educational services, the initial educational level, the position held by the specialist and the status in the society. The practical value of the research lies in the possibility of using the existing methodology of the life cycle of training a specialist in the practice of hotel and catering industry.

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“…Employee involvement was designed with regards to the scale developed by Rangus et al [76] as a scale used by various scholars in different fields [77]. A sample question of this scale is "communication among unrelated groups of employees is a common practice in our hotel".…”

Section: Methodsmentioning

confidence: 99%

Employee Involvement and Socialization as an Example of Sustainable Marketing Strategy and Organization’s Citizenship Behavior: Empirical Evidence from Beirut Hotel Sector

2022

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In recent years, environmental consideration and notion of sustainability has gained extensive attention on global scale from political aspect to businesses and social means. It has been the core concept of development for organizations in different industries in an increasing manner. As tourists tend to be more aware regarding environment and impact of human activity on nature, it becomes more important to include sustainable measures so that firms can remain competitive in the market and attract new customers. The current research examines the relationship between sustainable marketing orientation deployed by organizations operating in tourism sector (i.e., hotels) and employees’ extra-role behavior in form of organizational citizenship behavior. Furthermore, indirect effects of employees’ socialization and involvement are examined to provide a better understanding on related factors. Gathering data from hotels of Beirut, 218 employees participated in the research and PLS-SEM yielded significant results, stating that the variables are vital for positive behavioral outcomes within the hotel industry. The results can be beneficial for scholars and practitioners in tourism sector alike.

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Professional and Organisational Commitment in the Hospitality Sector

Cited by 6 publications

References 0 publications

Relationship of Organizational Commitment to Teamwork in a Municipality From Peru

Relationship of Organizational Commitment to Teamwork in a Municipality From Peru

Technologies for Training Specialists in the Hotel and Catering Industry in Ukraine in the Context of Lifelong Learning

Employee Involvement and Socialization as an Example of Sustainable Marketing Strategy and Organization’s Citizenship Behavior: Empirical Evidence from Beirut Hotel Sector

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