Profesionalne Kompetencije Socijalnih Radnika: Temelj Identiteta Jedne Pomažuće Profesije

Abstract

U ovom radu pruža se pregled aktualnih spoznaja o tome što su kompetencije u socijalnom radu, što pokazuju istraživanja o mjerenjima kompetencija, te koji je značaj razvoja okvira kompetencija za socijalni rad u Hrvatskoj. Profesionalne kompetencije shvaćaju se kao rezultat trokuta znanja, vještina i vrijednosti, čime se stavlja naglasak na djelotvornost rada, ali i osobne dimenzije stručnjaka. Sistematizirano je osam područja generičkih kompetencija za socijalni rad, a čine ih procesne kompetencije (za izravan rad s korisnikom) i sedam metakompetencija: profesionalno ponašanje i profesionalni identitet, profesionalna etika, multikulturalnost i inkluzivna praksa, kritički strukturalni pristup, integracija teorije u praksi i kritičko mišljenje, međusektorska suradnja i makropristup te vodstvo i funkcioniranje u organizaciji. U prikazanoj istraživačkoj praksi mjerenje kompetencija uglavnom se radi pristupom samoprocjene i procjene samoefikasnosti, a manje su zastupljena mjerenja temeljena na promatranju opažača. Bez obzira na način mjerenja, predlaže se da se okvir kompetencija i mjerni instrumenti posebno razviju poštujući specifičnosti nacionalnog konteksta. U radu se prikazuju

Acquisition of Competencies for Advocacy in Social Work

“…In addition to empowerment theory, a competency-oriented approach is essential for acquiring knowledge and skills for advocacy. Competent social workers are expected to integrate professional values, understand the role of social work in different contexts, invest in the development of profession by participating in professional associations and help in the professional socialization of younger colleagues (Buljevac et al, 2020). The modern view of professional competencies is based on the triangle of knowledge, skills and values, where the personal attitude of experts towards the profession is important, as well as the personal dimensions that need to be strengthened (Drisko, 2014).…”

“…The modern view of professional competencies is based on the triangle of knowledge, skills and values, where the personal attitude of experts towards the profession is important, as well as the personal dimensions that need to be strengthened (Drisko, 2014). In general, professional competencies are composed of interrelated competencies that can be defined at the generic level or explicitly defined in a particular work area (Buljevac et al, 2020). Buljevac et al (2020) analysed the sources focused on the areas of professional competencies in the documents of professional organisations and pointed to eight areas of professional competencies of social workers, of which one area is an area of process competencies and seven areas dedicated to meta-competencies.…”

“…In general, professional competencies are composed of interrelated competencies that can be defined at the generic level or explicitly defined in a particular work area (Buljevac et al, 2020). Buljevac et al (2020) analysed the sources focused on the areas of professional competencies in the documents of professional organisations and pointed to eight areas of professional competencies of social workers, of which one area is an area of process competencies and seven areas dedicated to meta-competencies.…”

“…Learning outcomes describe what an individual knows and understands and what he or she is capable of, while competencies are a proven ability to use acquired skills. Thus, it is concluded that the framework of professional competencies serves as an agreed standard about what it means to be a social worker and what his or her social role should look like (Buljevac et al, 2020).…”

“…To set general (long-term) and specific (short-term and medium-term) goals in advocacy, it is necessary to create a cooperative relationship with the client, whereby contracting is based on joint goal setting with defining measurable outcomes and clear explanation of how goals are related to planned interventions in the real time-frame, which is a feature of general process competencies according to Buljevac et al (2020).…”