“…labor, capital, technology, materials and energy) (Alaghbari et al , 2017), requiring the development of various techniques to improve workplace and development of the educational and professional qualification of the human resources (Petrova et al , 2018) and innovative methods to promote productivity(Sushchenko and Trunina, 2016). Productivity is influenced by various variables such as work-related issues, materials, tools and equipment, construction methods, political factors, financing and even environmental effects (Mahamid et al , 2013; Barbosa, 2017). Zemguliene (2012) identified factors affecting bank operation's staff productivity including skill, instrumental equipment of work processes, intangible and tangible work place environment, motivation, based on intrinsic motivation and customer satisfaction.…”