Product-service system design methodology: from the PSS architecture design to the products specifications

Maussang, Nicolas; Zwolinski, Peggy; Brissaud, Daniel

doi:10.1080/09544820903149313

Cited by 215 publications

(148 citation statements)

References 16 publications

Supporting

Mentioning

135

Contrasting

Unclassified

Order By: Relevance

“…Most of the authors commonly asserted that identifying and differentiating products and services in modelling is a challenge. Maussang et al (2009) stressed the importance of specifying engineering product criteria in defining PSS. They argued that the role of designers during PSS design is quite different from the development of conventional products.…”

Section: Primary Issues In Pss Design Methodologiesmentioning

confidence: 99%

“…They classified three basic technical service functions: support function, requirements fulfilment and information procurement. Maussang et al (2009) stressed that the physical objects are functional entities that carry out the elementary functions of the system, while the service units are entities (mainly technical) that will ensure the smooth functioning of the whole system. -Rasgado et al (2004) pointed out that the functional product supplier provides all the support systems that are required to keep the hardware operable.…”

Section: Servicesmentioning

confidence: 99%

“…This means subsequent simulation to develop suitable solvers that determine the results of physical as well as process behaviour. Maussang et al (2009) developed a methodology to provide engineering designers with technical engineering specifications in relation to complete system requirements as precisely as possible. They focused not only on the design of physical objects, but rather considered the whole system and detailed the physical objects and service units necessary to develop a successful PSS.…”

Section: Figurementioning

confidence: 99%

See 2 more Smart Citations

A review of product–service systems design methodologies

Vasantha

Roy

et al. 2012

Journal of Engineering Design

Self Cite

313

179

View full text Add to dashboard Cite

This version is available at https://strathprints.strath.ac.uk/42333/ Strathprints is designed to allow users to access the research output of the University of Strathclyde. Unless otherwise explicitly stated on the manuscript, Copyright © and Moral Rights for the papers on this site are retained by the individual authors and/or other copyright owners. Please check the manuscript for details of any other licences that may have been applied. You may not engage in further distribution of the material for any profitmaking activities or any commercial gain. You may freely distribute both the url (https://strathprints.strath.ac.uk/) and the content of this paper for research or private study, educational, or not-for-profit purposes without prior permission or charge.Any correspondence concerning this service should be sent to the AbstractProduct-Service Systems (PSS), motivated to fulfil customers' needs, are seen as good strategies to face today's competitive business environment. The field of PSS research is however not fully mature and many different methodologies are proposed for PSS design. This paper seeks to understand the directions taken in eight state-of-the-art methodologies so as to identify common needs in future research. The methodologies are studied across their authors' views and definitions of services, PSS and their objectives and challenges, along with the tools that have been developed. A maturity model is built to access current PSS design across 20 dimensions. The model highlights that only three dimensions are strongly treated: design processes for integrating products and services, definitions of new terminologies and considerations concerning planning and designing lifecycle phases. To enhance the industrial application, collaboration between researchers and practitioners can be spurred through two challenges: common ontology and models for representation of PSS. Particular attention must also be placed on sustainability as current models do not support the generation of sustainable PSS. As a whole, the review shows that the PSS design is still in initial stages of development and substantial research is required to develop a practical PSS design methodology.

show abstract

Section: Primary Issues In Pss Design Methodologiesmentioning

confidence: 99%

Section: Servicesmentioning

confidence: 99%

Section: Figurementioning

confidence: 99%

See 1 more Smart Citation

A review of product–service systems design methodologies

Vasantha

Roy

et al. 2012

Journal of Engineering Design

Self Cite

313

179

View full text Add to dashboard Cite

show abstract

“…Life cycle thinking has been regarded as an essential concept to develop sustainable PSS in a holistic way (Aurich et al, 2009;Maussang et al, 2009;Roy, 2000). It seeks to identify possible solutions to improve goods and services by reducing resource use and environmental impacts throughout the entire product life cycle.…”

Section: Product-service Systems (Pss) As a Pioneering Innovation Of mentioning

confidence: 99%

Value uncaptured perspective for sustainable business model innovation

Yang

Evans

Vladimirova

et al. 2017

Journal of Cleaner Production

316

232

View full text Add to dashboard Cite

Sustainability has become one of the key factors for long-term business success. Recent research and practice show that business model innovation is a promising approach for improving sustainability in manufacturing firms. To date business models have been examined mostly from the perspectives of value proposition, value capture, value creation and delivery. There is a need for a more comprehensive understanding of value in order to promote sustainability. This paper proposes value uncaptured as a new perspective for sustainable business model innovation, and develops four forms of value uncaptured: value surplus, value absence, value missed and value destroyed. This paper also proposes a framework of using value uncaptured for sustainable business model innovation. This framework has been validated in case studies in six product-service systems firms with advanced manufacturing technologies. The empirical studies identify 26 main sources of value uncaptured throughout the product life cycle. The findings show that (a) the new perspective of value uncaptured can help manufacturing firms understand the negative aspects of their business models; (b) the four forms and 26 sources can assist firms in identifying value uncaptured in a structured way; and (c) the identified value uncaptured can trigger the discovery of new value opportunities which lead to new business models with higher sustainable value. This paper extends the existing studies on business models from the perspectives of value proposition, capture, creation and delivery, to value uncaptured. The proposed framework has helped firms identify value opportunities that trigger the innovation of sustainable business models. Therefore, this paper contributes to both theory and practice in the field of sustainable business models innovation.

show abstract

“…Improved information flows related to customers' preferences and customer satisfaction are also likely to increase and improve opportunities for relationships with the organization identified. Such interactions with the customer can be viewed as "front office" (i.e., what the customer sees) [ 47 ], as opposed to the "back office" activities (which are more concerned with support processes that the customer does not need to see). When changing a business model, "back office" issues also need to be addressed to ensure that customer value is maintained and increased.…”

Section: Figmentioning

confidence: 99%