2019
DOI: 10.1016/j.jclepro.2019.02.067
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Product-service system business model archetypes and sustainability

Abstract: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.

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Cited by 109 publications
(86 citation statements)
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References 51 publications
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“…In general, especially performance-based PSS are considered very difficult to implement due to the difficulty of establishing indicators and requirement of continuous feedback loops with customers (Pereira Pesoa, Jauregui Becker, 2017). Furthermore, the biological cycle is dominant among the CSUs, and PSSs are strongly associated with manufacturing companies in the technical cycle (Augusto de Jesus Pacheco et al, 2019;Copani, Behnam, 2018;Neely, 2008;Yang, Evans, 2019) e 11 out of 12 service-based start-ups operate in the technical cycle, which supports the literature perspective.…”
Section: Service-based Start-upssupporting
confidence: 53%
See 1 more Smart Citation
“…In general, especially performance-based PSS are considered very difficult to implement due to the difficulty of establishing indicators and requirement of continuous feedback loops with customers (Pereira Pesoa, Jauregui Becker, 2017). Furthermore, the biological cycle is dominant among the CSUs, and PSSs are strongly associated with manufacturing companies in the technical cycle (Augusto de Jesus Pacheco et al, 2019;Copani, Behnam, 2018;Neely, 2008;Yang, Evans, 2019) e 11 out of 12 service-based start-ups operate in the technical cycle, which supports the literature perspective.…”
Section: Service-based Start-upssupporting
confidence: 53%
“…Despite many scholars considering PSSs as one key driver of circularity in business models and they belong to the most cited practical application methods of the latter (Antikainen and Valkokari, 2016;Bocken et al, 2017;Kühl et al, 2018;Lieder, Rashid, 2016;Stahel, 2010;Tukker, 2015;Yang, Evans, 2019) e only 9% of start-ups pursue this innovation category of moving from customer ownership to performance-and service-based revenue models. The most significant reason for this is that the application of typically asset-heavy PSS business models is often more problematic for small-and medium-sized businesses (SMEs) than large corporates due to lack of (financial) resources and lack of formalised planning (Augusto de Jesus Pacheco et al, 2019;Besch, 2004;Neely, 2008).…”
Section: Service-based Start-upsmentioning
confidence: 99%
“…Ever since the concept of product-service systems-describing integrated offerings of products and services, designed and provided to satisfy user needs with a lifecycle focus [1]-was proposed two decades ago, a central focus of the research and the related discussion lay on improved environmental performance based on increased resource efficiency and effectiveness [2][3][4].…”
Section: Introductionmentioning
confidence: 99%
“…Another interesting discussion point is represented by the possible impacts of productization in the utilities sector on the three main dimensions of sustainability. While the impacts on sustainability of PSSs in general, dematerialization, and servitization have been often analyzed in literature, discussing benefits and criticalities [1,3,4,10,31], a similar analysis on productization is still missing. The main objective of productization is identified in the possibility to improve the value offered to customers [11], but other possible environmental, social, and economic outcomes are not clear yet.…”
Section: Discussionmentioning
confidence: 99%