Product Popularity versus Size of Conversation in Social Media: An Analysis of Twitter Conversations about YouTube Product Categories

Abstract

It has always been assumed that a large conversation about a topic on social media implies that the topic is popular. However, an empirical study of Twitter conversations about a variety of YouTube product categories, which is described in this paper, has shown that this is not necessarily the case. Popularity as measured by distribution volume is not necessarily a reliable indicator of the size of a community or conversation that is associated with a product category. This suggests that current online marketing practices are not nearly as effective as has been assumed to date. Novel, potentially more effective approaches to online marketing are suggested in the paper.