2009
DOI: 10.1016/j.ejor.2007.12.013
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Product concept and prototype flexibility in manufacturing: Implications for customer satisfaction

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Cited by 64 publications
(64 citation statements)
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“…The development of prototypes is a way to turn product concepts into working models which can be used to check the feedbacks from engineers and managers (Zhang, Vonderembse, & Cao, 2009). Therefore, prototyping is essential for product development because it allows participants to assess the product, thereby overcoming the uncertainty in the conceptualization of the product (Zhang et al, 2009). In addition, with the development of the prototype, new product information emerged and corrective actions can be taken at low cost and time.…”
Section: Evaluation Criteria In Clothing Productsmentioning
confidence: 99%
“…The development of prototypes is a way to turn product concepts into working models which can be used to check the feedbacks from engineers and managers (Zhang, Vonderembse, & Cao, 2009). Therefore, prototyping is essential for product development because it allows participants to assess the product, thereby overcoming the uncertainty in the conceptualization of the product (Zhang et al, 2009). In addition, with the development of the prototype, new product information emerged and corrective actions can be taken at low cost and time.…”
Section: Evaluation Criteria In Clothing Productsmentioning
confidence: 99%
“…In the case of prototyping decisions, engineering, managerial, and other influencing issues coexist [24,39].…”
Section: The Proposed Decision Modelmentioning
confidence: 99%
“…Analysis of the largescale survey data gave initial results about particular methods that CF and PF combine to influence customer satisfaction. However, CF and PF are just two items in a large number of variables that affect consumer loyalty; while other factors were not taken into consideration (Zhang et al, 2009). …”
Section: Customer Expectationsmentioning
confidence: 99%