“…• Using a more in-depth assessment of content, based on the Step 4 criteria, an additional eleven sources were excluded: seven for being non-empirical papers (Mohi Uddin, 2000;Howell, 2005;Sipior, 2005;Coakes and Smith, 2007;Molloy and Kriz, 2012;Renken and Heeks, 2013;Renken and Heeks, 2014), one due to lack of evidence of peer review (Appolis and Alexander, 2013), three because the focus was on the championing of non-technological innovations (Lichtenthaler and Ernst, 2009;Bankins et al, 2017;Fujii, 2017). • A final collection of 22 sources was yielded and formed the basis of analysis.…”