Procuring technology: issues faced by public organizations

Pettijohn, Carole D.; Qiao, Yuhua

doi:10.1108/jpbafm-12-03-2000-b005

Cited by 16 publications

(10 citation statements)

References 1 publication

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“…In the UK, lack of procurement experience of consultancy services has been identified as both a condition within public departments (Mitchell 1995) and a source of concern (Cabinet Office 1994). Efforts in previous research to explain lower procurement skills among public purchasers include the existence of more extensive inspections of public procurers' activities (Gordon et al 2000;Mechling 1995), which makes knowledge of national and European regulations an important procurement competence, and that public scrutiny tends to keep public purchasers focused on how people perceive their adherence to procedure, rather than on whether value for money spent has been achieved (Pettijohn & Qiao 2000).…”

Section: Selection Criteria and Sources Of Informationmentioning

confidence: 99%

Criteria in consultant selection: public procurement of architectural and engineering services

Sporrong

2011

CEB

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The competence, commitment and attitudes of design consultants strongly influence the quality and costs of built facilities. However, in the selection of professional services it is often difficult to specify and assess non-price criteria related to both firms and individual consultants. Therefore, clients traditionally rely on long term relations or recommendations from clients or colleagues. Public procurement regulation, however, restricts the use of such informal data. This study looks at existing purchasing practices in this context of conflicting demands. An explorative questionnaire survey distributed to Swedish municipalities investigated which selection criteria and information sources that are used and perceived difficulties and shortcomings related to consultancy procurement. Results show a high focus on price or more easily measured non-price criteria, while criteria related to design and execution of projects were less common. Furthermore, personal information sources are widely used, indicating a conflict between procurement practice and existing regulation. Thus, the survey identifies several areas where practice could be developed to improve design quality in municipal projects. Unexpectedly, municipal officials were generally satisfied with their procurement practice, especially managers, and officials with more procurement experience. Satisfaction also appears to be connected to the existence of a procurement policy and more advanced selection methods.

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Section: Selection Criteria and Sources Of Informationmentioning

confidence: 99%

Criteria in consultant selection: public procurement of architectural and engineering services

Sporrong

2011

CEB

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“…Case study and survey findings say that they do (see for instance Pettijohn and Qiao, 2000;Kelman, 2005;or Melese, Franck, Angelis, & Dillard, 2007) but, quantitative, cross-sectional evidence to support these claims was previously lacking.…”

Section: Theorymentioning

confidence: 81%

How you buy affects what you get: Technology acquisition by state governments

Pierson

Thompson

2016

Government Information Quarterly

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“…Thai and Grimm (2000) noticed the environmental changes and the consequent issues public agencies have faced in recent years. Pettijohn and Qiao (2000) explored how public agencies have changed their ways to procure information technology (IT). McCue and Pitzer (2000, p. 400) stated that "in the face of growing uneasiness by elected officials, service delivery managers, and citizens about rule-driven process, inefficient systems, and poor management of resources, purchasing professionals are being challenged to develop new dynamic, adaptable structures.…”

Section: Source Selection Methods In Public Procurement: a Literature Reviewmentioning

confidence: 99%

The use of qualifications-based selection in public procurement: A survey research

Qiao

Cummings²

2003

Journal of Public Procurement

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Public agencies have started to shift away from the traditional lowest responsive and responsible bid to other approaches in purchasing certain items and services. These alternative approaches emphasize the quality of the products and the qualifications of the vendors. The purpose of this article is to explore the use qualifications-based selection (QBS) and other non-traditional source selection methods in public procurement processes. An online survey was sent out to 1665 members of the National Institute of Governmental Purchasing, and a mail survey sent a random sample to 300 American Public Works Association members. The survey results show that while the traditional lowest responsive and responsible bidding is still the dominant selection method when all procurement is considered, QBS and other non-traditional methods have gained wide acceptance and use in public agencies, especially for the purchase of professional services and information technology.

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Procuring technology: issues faced by public organizations

Cited by 16 publications

References 1 publication

Criteria in consultant selection: public procurement of architectural and engineering services

Criteria in consultant selection: public procurement of architectural and engineering services

How you buy affects what you get: Technology acquisition by state governments

The use of qualifications-based selection in public procurement: A survey research

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