Process views of trusting and crises

Möllering, Guido

doi:10.4337/9780857931382.00024

Cited by 70 publications

(63 citation statements)

References 72 publications

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“…Consistent with the Luhmannian concept of trust, Jagd and Fuglsang (2016) understand the notion of trust as a process, as does Möllering (2013), by using the word 'trusting' to indicate that trust is neither something static nor a substance-but always 'in the making'. Jagd and Fuglsang (2016) understand trust as:…”

Section: Luhmannian Theorizing On Systemic Transitionmentioning

confidence: 95%

“…'…confident positive expectations regarding another's conduct (Lewicki et al, 1998: 439), and often seen as a precondition for social and economic development.' Möllering (2013) labels trusting as (1) continuing; (2) processing; (3) learning; (4) becoming; and (5) constituting. As a layered process model, Möllering (2013:289) states that the five process views build upon each other, and Neisig (2016) shows how this connectedness implies that unsolved obstacles at lower stages in the layered model may hinder successful trusting processes at more profound stages.…”

Section: Luhmannian Theorizing On Systemic Transitionmentioning

confidence: 99%

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Transition in Complex Polycentric Contexts: Trusting and Multifunctional Semantics

Neisig

2017

Syst. Res

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This article shows how the interplay of different function systems creates distrust and paradoxes in complex polycentric transition processes. This issue is captured by an abductive, qualitative, single‐case study on a highly polycentric pilot project in a Danish public job centre. The results suggest that the emergence of a multifunctional semantic reservoir is crucial for navigating function‐systemic blind spots by stimulating higher‐order observation and reflection and building trust in polycentric settings. This is a prerequisite for allowing paradoxes to drive transition and not become barriers. Copyright © 2017 John Wiley & Sons, Ltd.

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Section: Luhmannian Theorizing On Systemic Transitionmentioning

confidence: 95%

Section: Luhmannian Theorizing On Systemic Transitionmentioning

confidence: 99%

Transition in Complex Polycentric Contexts: Trusting and Multifunctional Semantics

Neisig

2017

Syst. Res

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“…In light of these limitations, a more promising approach treats trust as a process. This accounts for the dynamics of trusting (Frederiksen, 2012;Möllering, 2013): rather than being a past accomplishment or a present singular act, trust is located in the present continuous, something that goes on being made and renewed. Guido Möllering draws on Georg Simmel to describe trust as a sequential process involving interpretation, suspension, favourable expectations and feedback/evaluation (see Figure 2).…”

Section: Trust Research and The Construction Of The Sociological Objectmentioning

confidence: 99%

“…Suspension indicates the leap over the 'yawn[ing] gorge' of ignorance and the unknown, a move which 'brackets out uncertainty and ignorance, thus making interpretative knowledge momentarily "certain"' (Möllering, 2001, p. 414). The practice of trusting forms a kind of feedback loop as trusting enables the production of trust (Dietz, 2011;Möllering, 2013).…”

Section: Trust Research and The Construction Of The Sociological Objectmentioning

confidence: 99%

The case for creative, visual and multimodal methods in operationalising concepts in research design: An examination of storyboarding trust stories

Ayrton

2020

The Sociological Review

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Creative, visual and multimodal research methods are commonly employed by sociologists in the 'outward-facing' activities of data collection, presentation and dissemination of research findings; however, they are rarely applied to the 'inward-facing' research practices of conceptualisation and research design. Responding to Pierre Bourdieu's calls for methodological pluralism in sociology and for the construction of the object to be rigorously undertaken in every moment of research, I explore how such methods can be used by the researcher as effective thinking tools to enhance the creativity and quality of conceptual work as a precursor to empirical investigation. I investigate the affordances of this approach using a creative research method -storyboarding -to examine trust. Although empirical research commonly cites trust as an explanatory factor, its meaning is ambiguous and contested. Based on three imagined trust dilemmas developed with the involvement of a visual artist, I demonstrate how a visual creative process can encourage consistent attention to the construction of the research object. It also speculatively reveals new facets of phenomena and supports reflexive attention to the researcher's relation to the object of research. I argue for sociological thinking to engage an eclectic range of visual and creative forms as legitimate tools capable of extending rigour and creativity.

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“…With an order of doubt some unstable and changing level of distrust or trust can always be justified, depending on relevant contexts. This suggests trust may not be a thing, or state, but a shifting process (Moellering 2013), or a cultural construction, different amongst different groups. If so, then what we might call 'trusting' becomes a local cultural way that people frame other people's behaviour and their expectations of that behaviour in different ways.…”

Section: Doubt and Trustmentioning

confidence: 99%

Disinformation Society, communication and cosmopolitan democracy

Marshall

2017

CCS Journal

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This paper argues that ‘fake news’ is endemic to ‘information society’ as a whole, not just the internet or news media. It is part of daily experience, generated by established patterns of communication, social group categorisation, framing, and patterns of power. These disruptions are intensified though interacting with the dynamics of information capitalism, which values strategic effectiveness more than accuracy. Assuming democratic cosmopolitan society must have good communication, this paper explores the factors which produce obstacles to such communicative processes, as the patterns which support bad communication and disinformation must be understood before they can be dealt with.

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Process views of trusting and crises

Cited by 70 publications

References 72 publications

Transition in Complex Polycentric Contexts: Trusting and Multifunctional Semantics

Transition in Complex Polycentric Contexts: Trusting and Multifunctional Semantics

The case for creative, visual and multimodal methods in operationalising concepts in research design: An examination of storyboarding trust stories

Disinformation Society, communication and cosmopolitan democracy

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