Process mining techniques and applications – A systematic mapping study

Garcia, Cleiton dos Santos; Meincheim, Alex; Faria, Elio Ribeiro; Dallagassa, Marcelo Rosano; Sato, Denise Maria Vecino; Carvalho, Déborah Ribeiro; Santos, Eduardo Alves Portela; Scalabrin, Edson Emílio

doi:10.1016/j.eswa.2019.05.003

Cited by 242 publications

(105 citation statements)

References 226 publications

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“…Descriptive statistics provide information on the frequency of use and measures of central tendency, e.g., median or mean [51] for a certain point in time or over a period. For the analysis of usage behavior, user workflow or process mining techniques [9,52,53] or time series analysis [54] can be applied. Another method for analyzing usage patterns and usage behavior is user grouping.…”

Section: Step 3: Methods For Usage Data Analysismentioning

confidence: 99%

Measuring the Use of the Active and Assisted Living Prototype CARIMO for Home Care Service Users: Evaluation Framework and Results

2019

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To address the challenges of aging societies, various information and communication technology (ICT)-based systems for older people have been developed in recent years. Currently, the evaluation of these so-called active and assisted living (AAL) systems usually focuses on the analyses of usability and acceptance, while some also assess their impact. Little is known about the actual take-up of these assistive technologies. This paper presents a framework for measuring the take-up by analyzing the actual usage of AAL systems. This evaluation framework covers detailed information regarding the entire process including usage data logging, data preparation, and usage data analysis. We applied the framework on the AAL prototype CARIMO for measuring its take-up during an eight-month field trial in Austria and Italy. The framework was designed to guide systematic, comparable, and reproducible usage data evaluation in the AAL field; however, the general applicability of the framework has yet to be validated.

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Section: Step 3: Methods For Usage Data Analysismentioning

confidence: 99%

Measuring the Use of the Active and Assisted Living Prototype CARIMO for Home Care Service Users: Evaluation Framework and Results

2019

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“…Process discovery is a growing and promising scientific area, which concentrates on the development of theory and techniques of gathering and representing knowledge about real processes execution and the other rules driving the organization activity. The recent twenty years were fruitful in novel research in this area [10]. A systematic survey presented in Reference [10] shows that most active research subjects are focused on process mining algorithms working out and optimization, with the conformance checking techniques and software architecture and tools enhancement.…”

Section: Related Workmentioning

confidence: 99%

“…The recent twenty years were fruitful in novel research in this area [10]. A systematic survey presented in Reference [10] shows that most active research subjects are focused on process mining algorithms working out and optimization, with the conformance checking techniques and software architecture and tools enhancement. As regards the domains where those efforts are applied, the health segment is very significant and then communication, IT, manufacture, education, logistics, and finances.…”

Section: Related Workmentioning

confidence: 99%

Process Discovery in Business Process Management Optimization

2019

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Appropriate business processes management (BPM) within an organization can help attain organizational goals. It is particularly important to effectively manage the lifecycle of these processes for organizational effectiveness in improving ever-growing performance and competitivity-building across the company. This paper presents a process discovery and how we can use it in a broader framework supporting self-organization in BPM. Process discovery is intrinsically associated with the process lifecycle. We have made a pre-evaluation of the usefulness of our facts using a generated log file. We also compared visualizations of the outcomes of our approach with different cases and showed performance characteristics of the cash loan sales process.

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“…PM was initially proposed as a general purpose analytical framework, with several domains of application such as manufacturing, finance, retail, and customer service. Nevertheless, the healthcare sector was soon recognized as a remarkable possible extension of the PM scope [9], in particular to identify bottlenecks and improve hospital performances through PD, and to provide an evidence-based comparison between expected and actual processes execution through CC. Indeed, in the last few years there has been a rising exploration of PM applications in healthcare, leading to the definition of a new discipline: Process Mining for Healthcare (PM4HC), whose high-level purpose is to create a unique discipline able to satisfy the requests coming from the healthcare workers and institution (http://www.processmining4healthcare.org/), MOOC (https: //www.futurelearn.com/courses/process-mining-healthcare), and alliances (http://pods4h.com/).…”

Section: Introductionmentioning

confidence: 99%

What Role Can Process Mining Play in Recurrent Clinical Guidelines Issues? A Position Paper

Gatta

Vallati

Fernández-Llatas

et al. 2020

IJERPH

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In the age of Evidence-Based Medicine, Clinical Guidelines (CGs) are recognized to be an indispensable tool to support physicians in their daily clinical practice. Medical Informatics is expected to play a relevant role in facilitating diffusion and adoption of CGs. However, the past pioneering approaches, often fragmented in many disciplines, did not lead to solutions that are actually exploited in hospitals. Process Mining for Healthcare (PM4HC) is an emerging discipline gaining the interest of healthcare experts, and seems able to deal with many important issues in representing CGs. In this position paper, we briefly describe the story and the state-of-the-art of CGs, and the efforts and results of the past approaches of medical informatics. Then, we describe PM4HC, and we answer questions like how can PM4HC cope with this challenge? Which role does PM4HC play and which rules should be employed for the PM4HC scientific community?

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Process mining techniques and applications – A systematic mapping study

Cited by 242 publications

References 226 publications

Measuring the Use of the Active and Assisted Living Prototype CARIMO for Home Care Service Users: Evaluation Framework and Results

Measuring the Use of the Active and Assisted Living Prototype CARIMO for Home Care Service Users: Evaluation Framework and Results

Process Discovery in Business Process Management Optimization

What Role Can Process Mining Play in Recurrent Clinical Guidelines Issues? A Position Paper

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