2016
DOI: 10.1016/j.jbi.2016.04.007
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Process mining in healthcare: A literature review

Abstract: Process Mining focuses on extracting knowledge from data generated and stored in corporate information systems in order to analyze executed processes. In the healthcare domain, process mining has been used in different case studies, with promising results. Accordingly, we have conducted a literature review of the usage of process mining in healthcare. The scope of this review covers 74 papers with associated case studies, all of which were analyzed according to eleven main aspects, including: process and data … Show more

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Cited by 448 publications
(310 citation statements)
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“…Those research questions represented possible healthcare analysis supported by process mining [14], [42]:…”
Section: Resultsmentioning
confidence: 99%
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“…Those research questions represented possible healthcare analysis supported by process mining [14], [42]:…”
Section: Resultsmentioning
confidence: 99%
“…Similarly, there is no medical subheading (MeSH) term for process mining. To be effective the search therefore used other keywords which appeared frequently in the Rojas et al review [14] and highly cited process mining literature such as [12]. An exploratory review was performed to verify relevant keywords.…”
Section: Research Methods a Search Processmentioning
confidence: 99%
See 1 more Smart Citation
“…Mining healthcare processes has been the focus of previous literature and a review of approaches is provided by Rojas et al (2016). Mans et al (2015) conclude that data mining techniques cannot be used for process discovery, conformance checking, and other forms of process analysis.…”
Section: Medical- Data-driven Clinical Pathway and Process Miningmentioning
confidence: 99%
“…Several domains have already recognised the crucial role of social media analysis in improving productivity and gaining competitive advantage. Information derived from social media has been utilised in health-care to support effective service delivery [2,3], in sport to engage with fans [4], in the entertainment industry to complement intuition and experience in business decisions [5] and in politics to track election processes, promote wider engagement with supporters [6] and predict poll outcomes. However, alongside the benefits, the rapid increase in social media spam contents questions the credibility of research based on analysing this data.…”
Section: Introductionmentioning
confidence: 99%