Process Data Store: A Real-Time Data Store for Monitoring Business Processes

Abstract

Abstract. With access to real-time information on critical performance indicators of business processes, managers and staff members can play a crucial role in improving the speed and effectiveness of an organization's business operations. While the investments in data warehouse technologies have resulted in considerable information processing efficiencies for the organizations, there is still a significant delay in the time required for mission critical information to be delivered in a form that is usable to managers and staff. In this paper we introduce an architecture for business process monitoring based on a process data store which is a data foundation for operational and tactical decision-making by providing real-time access to critical process performance indicators to improve the speed and effectiveness of workflows. The process data store allows to identify and react to exceptions or unusual events that happened in workflows by sending out notifications or by directly changing the current state of the workflow. Our proposed architecture allows to transform and integrate workflow events with minimal latency providing the data context against which the event data is used or analyzed.

Based on event-driven, service-oriented business activity monitoring: Design and implementation

“…The execution-centric BAM system model integrates different enterprise applications [5,6] by BAM execution center; mutual processes of data(data extracting, data transforming, and data transporting) are separated from applications and placed in execution center to reduce redundancies; all database access operations are carried out by the execution center to achieve strict data management and insure data consistency. The disadvantage is that the execution center in this model is too complicated in function design because it communicates with both user interface and applications and manages BAM database at the same time.…”

A Service-oriented Dual-bus BAM System Model

“…The burdens are overwhelming and apt bottlenecks are introduced. Relevant research works include: Josef Schiefer et al [6] studied business activity monitoring data storage and presented one kind of storage technique (PDS) that supports real-time data processing. …”

An evaluation of process warehousing approaches for business process analysis

“…• Process Data Store (PDS) [24]: The process data store provides nearly real-time access to critical performance indicators of business processes. There is no formal modeling method proposed in the study and common logical modeling technique is used for conceptual modeling of process data store (DS).…”