Private Tutoring during Crisis: Lessons Learned from a Private Tutoring Provider in Indonesia

Abstract

While educational institutions worldwide have been widely affected by the crisis brought about by the COVID-19 pandemic, private tutoring (PT) providers have also profoundly impacted. The only way for survival is to shift to online services, although they have to compete with formal educational institutions that also provide online learning and teaching to the students –customers to the PT providers. The current paper explores the impacts of the COVID-19 pandemic to an English PT provider in Indonesia; how they negotiate and adapt to such a critical circumstance; and what strategies they have to take to sustain their place within the PT sector. Implications and recommendations are also provided.

Responding to uncertainty: examining Hong Kong parents’ perceptions of private tutoring through the lens of timescapes (Responder ante la incertidumbre: un análisis de las percepciones parentales de las clases privadas en Hong Kong a través de la lente de los cronopaisajes — timescapes)

“…In India, the online tutoring sector has mushroomed, aided by demographics and jumps in internet access rates (Suneja & Bagai, 2021). Meanwhile, tutoring providers in Indonesia have faced serious financial challenges that necessitated the shift to online classes and content (Yanda et al, 2022). In Anglophone countries, terms such as 'zutors' (Zoom tutors) have appeared to describe online platforms for tutor-matching services (Koran, 2020).…”

“…En la India, el sector de las tutorías en línea ha crecido exponencialmente, respaldado por la demografía y el gran incremento en los índices de acceso a Internet (Suneja & Bagai, 2021). Entretanto, los proveedores de CP en Indonesia se enfrentan a serios problemas económicos que requieren el cambio hacia contenidos y clases en línea (Yanda et al, 2022). En los países angloparlantes, surgieron términos tales como ‘zutores’ (tutores en Zoom) para describir el uso de plataformas en línea para ofrecer servicios de tutorías (Koran, 2020).…”