Private Transactions in Public Places: An Exploration of the Impact of the Computer Environment on Public Transactional Web Site Use

Abstract

Organizations and governments continue to advance toward using electronic means to interact with their customers. However, the use of this medium presents an access-toservice issue for people across the digital divide who do not have private Internet access from their homes. Publicly-available computers connected to the Internet are an important and expanding source of Internet access for consumers. Still, we do not know if people are willing to engage in e-commerce transactions in such environments. We expand the Facilitating Conditions construct of Triandis' (1980) modified theory of reasoned action to develop a model of transactional Web site use in public environments that incorporates the physical and virtual computer environments associated with publicly accessible computers, moderated by the individual's need for privacy. The model was tested in public libraries, and the results indicate that the virtual and physical facilitating conditions of a public computer are determinants of e-commerce use in a public environment, and the user's need for privacy moderates these relationships.

The Digital Divide: Current and Future Research Directions

“…There are two papers at the individual level (by Rensel et al 2006 andHargittai 2006, respectively, in a future issue), one paper at the organizational level (by Forman et al 2005b in the current issue) and three papers at the country level (by Dewan et al, 2005 and The other paper at the individual level, Hargittai [2006], is a good example of research into the second order effects associated with the digital divide. Based on the premise that productive use of the Internet requires basic Web skills, this paper focuses on the likelihood that Internet users make spelling or typographical mistakes, which can be a significant hurdle to Web use.…”

The impact of disposition to privacy, website reputation and website familiarity on information privacy concerns

“…A large number of factors that influence consumer privacy concerns and behaviors have been studied [10,38,50,61]. Among those factors, disposition to privacy, representing a person's general "desire for privacy" [10,61], plays important roles in determining privacy behaviors on the Internet [55,69,70].…”

“…Only a few studies examined its effect in the e-commerce domain [55,69,70], but little is known about how the effect may be influenced by contextual factors in a certain circumstance, such as on an e-commerce website. Fundamental to this issue is the recognition of the key attributes of disposition to privacy, which have remained elusive in the literature.…”

“…For example, Yao et al [70] found the impact of disposition to privacy on a person's privacy concerns about the Internet, and Xu et al [69] found the impact of disposition to privacy on website-specific privacy concerns. A similar concept, need for privacy, was examined for its moderating effect in website use [55]. As studies on disposition to privacy are still limited in the e-commerce literature, efforts are needed to better understand this concept and to examine its effect on website use.…”

Demystifying the Link between Social Media Addiction and Sharing without Verification: The Role of Absentmindedness and Wellbeing

“…In studies of existing systems, researchers have found resource-facilitating conditions to be a factor that contributes to behavioral intention to use technology (Bhattacherjee, 2000;Bock, Kankanhalli, & Sharma, 2006;Lin, 2006;Rensel, Abbas, & Rao, 2006;Sabherwal, Keyaraj, & Chowa, 2006;Sherif & Vinze, 2003;Taylor & Todd, 1995), including KMS (Lin, 2014). However, studies of initial adoption have concluded that facilitating conditions have little or no influence on intention to use (Venkatesh, 2000;Venkatesh et al, 2003).…”