Priority rules for check processing in multiple branch banking: An experimental analysis

Mabert, Vincent A.; Showalter, Michael J.

doi:10.1016/0272-6963(80)90007-8

Cited by 8 publications

(1 citation statement)

References 5 publications

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“…Also bundled work is processed in sequences where all high value branches are first in an attempt to guarantee a high percentage of high value processing first (Mabert et al, 1979). It is suggested that the use of priority rules-heuristics maximizes the dollar value of checks processed each day (Mabert and Showalter, 1980). These observations provide support for the importance of prioritizing transactions in check processing.…”

Section: Previous Studies Of the Check Processing Problemmentioning

confidence: 76%

Leveraging the potential of process technology through workflow scheduling

Gomes

Meile²

2002

International Journal of Service Industry Management

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The paper proposes that improvements in the productivity of process technology can be achieved by analyzing and instituting changes in the rules and methods through which work is organized. The implementation of information-based process technology in a bank's check processing system provides the context for the study. A simulation approach is used to assess the benefits of introducing alternative workflow scheduling rules after implementation of the new technology. Results from a hypothetical setting, using data from an actual check processing center, demonstrate the cost advantages of introducing a priority-based scheduling rule. The implications and problems associated with practical implementation are discussed.

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Section: Previous Studies Of the Check Processing Problemmentioning

confidence: 76%

Leveraging the potential of process technology through workflow scheduling

Gomes

Meile²

2002

International Journal of Service Industry Management

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Priority dispatching with operation due dates in a job shop

Kanet¹,

Hayya²

1982

J of Ops Management

113

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Static vs. dynamic priority rules for check processing in multiple dispatch‐multiple branch banking

Mabert

1982

J of Ops Management

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This paper presents a study comparing the use of four static and two dynamic priority rules for sequencing bundled checks in the check clearing operations in a bank's back office. The six priority rules are tested in a controlled computer simulation experiment, where bank factors of check bundle size, check bundle value, transit deadlines (dispatches), and destination proportions are systematically varied over prescribed levels. The results indicate that priority rule performance, measured by reduced float, is significantly affected by bank factors. The test results indicate that the two dynamic priority rules performed statistically better than three of the four static rules tested. The study reported here should prove useful to bank operation managers. The sequencing rules investigated here influence the level of float for a bank faced with multiple dispatches during the day. The test environments duplicated a variety of operating conditions that can be present in commercial banks. Therefore, the robustness of the tested static and dynamic rules were observed in reducing float under different conditions. Dynamic rules require recomputing priorities to reflect changes in time and create greater implementation effort to use effectively. Static rules require only one priority computation, resulting in easier implementation. This study indicates that one of the static priority rules tested provides comparable performance to the two dynamic rules.

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Priority rules for check processing in multiple branch banking: An experimental analysis

Cited by 8 publications

References 5 publications

Leveraging the potential of process technology through workflow scheduling

Leveraging the potential of process technology through workflow scheduling

Priority dispatching with operation due dates in a job shop

Static vs. dynamic priority rules for check processing in multiple dispatch‐multiple branch banking

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