Principles of Saving Face

Merkin, Rebecca S.

doi:10.1057/978-1-137-59174-6_2

Cited by 1 publication

(2 citation statements)

References 24 publications

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“…Communication and voice behaviours in collectivistic cultures often focus on the need to protect others and maintain harmonious relationships (Knoll et al. , 2021) and an adherence to “saving face” for oneself and others (Merkin, 2018).…”

Section: Findings and Discussionmentioning

confidence: 99%

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The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective

McKearney

Prouska

Tungtakanpoung

et al. 2022

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PurposeThe purpose of this paper is to examine how employee voice in small and medium enterprises (SMEs) is shaped by national culture. Specifically, the paper explores the relationship between national culture and organisational norms and signals. Furthermore, it explores the impact of such norms on employee voice behaviours. The paper chooses to address these issues in the SME context, in three countries with divergent cultural dimensions.Design/methodology/approachThe authors use Kwon and Farndale’s (2020) typology as our “a priori” framework to explore the influence of national cultural values and cultural tightness on SME organisation norms, signals and employee voice behaviours. Our study uses qualitative data gathered through in-depth interviews with SME employees in England, Nigeria and Thailand.FindingsThe results from our interviews are presented thematically. The data illustrates how the cultural dimensions identified by Kwon and Farndale (2020) can have an influence on organisational voice norms. The dimensions are power distance, uncertainty avoidance, in-group collectivism, performance orientation, assertiveness and cultural tightness.Originality/valueHistorically, the impact of national culture as a macro factor on voice has been largely ignored by academic research. Studies in non-western contexts are especially rare. This paper derives its originality by offering unique insights into the culture–voice relationship from both western and non-western perspectives. This provides an international, cross-cultural, comparative dimension to our study. This research includes findings from under-researched settings in Nigeria and Thailand.

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Section: Findings and Discussionmentioning

confidence: 99%

“…This can be compared with the norms and voice behaviours seen in the collectivist cultures of Thailand and Nigeria. Here, overarching concerns about conflict avoidance and the concept of face-saving (Merkin, 2018) influenced voice decisions.…”

Section: Discussionmentioning

confidence: 99%

The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective

McKearney

Prouska

Tungtakanpoung

et al. 2022

View full text Add to dashboard Cite

show abstract

Principles of Saving Face

Cited by 1 publication

References 24 publications

The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective

The influence of national culture on employee voice in small and medium enterprises: a cross-cultural perspective

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