Preliminary Usability Testing with Eye Tracking and FCAT Analysis on Occupational Safety and Health Websites

Using Eye Trackers for Usability Evaluation of Health Information Technology: A Systematic Literature Review

“…All selected papers discussed user evaluation of a type of HIT using eye-tracking technology as a data collection tool. Of the 9 papers, 3 of them (33%) mainly discussed a usability evaluation of an HIT using eye-tracker technology [ 33 , 35 , 40 ]. Of the 9 papers, 3 of them (33%) presented an entire user-centered design process and discussed the usability evaluation of an HIT using eye-tracking technology as one part of the paper [ 34 , 36 , 41 ].…”

“…We identified different research questions that are answered by eye-tracker technology in the selected papers. The first question that can be answered by eye-tracker technology is whether the user experience and performance using an HIT has been improved based on the eye-gaze patterns, which primarily reflects the system effectiveness, efficiency, and user satisfaction [ 33 - 36 , 40 , 41 ]. The second question that can be answered by eye-tracker technology is how people use visual cues in the decision-making process, which primarily reflects the linkage between human visual stimulus and cognitive processing [ 37 ].…”

“…We identified different types of HITs in the selected papers. In terms of functionality, the technologies included online health information website interfaces [ 38 - 40 ], surgical interfaces [ 34 ], decision support systems [ 33 , 35 , 36 ], computerized provider order entry systems [ 37 ], and symptom and quality-of-life information systems [ 41 ]. In terms of target users, the health care information technologies were for the general public [ 38 - 40 ], patients [ 33 , 41 ], and physicians [ 34 - 37 ].…”

“…Researchers evaluated HITs in the forms of developed computer website/application [ 33 , 34 , 38 , 40 ], simulated prototype [ 35 , 36 , 41 ], and screenshots [ 37 , 39 ]. Researchers used three different kinds of eye trackers to collect data: on-screen eye trackers (Tobii T60 and T120) [ 33 , 38 , 40 , 41 ], mobile eye trackers that are external to a personal computer (Sensomotoric Instruments [SMI] 500, Tobii X-60 and X120) [ 34 - 36 ], and head-mounted eye trackers [ 37 , 39 ]. Experiments were conducted either in a usability lab room or a meeting room.…”

“…We identified three basic eye-tracker measurements in our selected papers. The measurements included fixation duration [ 33 , 34 , 38 - 40 ], the locations of eye movement [ 35 - 37 ], and the fixation count in an area of interest [ 34 , 38 ]. Some papers included two measurements, focusing on both fixation duration and number of fixations in an area of interest [ 34 , 38 ].…”