Preliminary Study on Kano Model in the Conceptual Design Activities for Product Lifecycle Improvement

Hassan, Mohd Fahrul; Rahman, Muneeb-Ur; Arifin, Ahmad Mubarak Tajul; Ismail, Al Emran; Ibrahim, Mustaffa; Rahim, Md. Mahbubur; Ahmad, Fauzi

doi:10.1088/1757-899x/226/1/012022

Cited by 2 publications

(1 citation statement)

References 4 publications

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“…As found by Luor, Lu, Chien, and Wu (), the number of studies on quality management that use the Kano model has vastly increased since the end of the 1990s and still continues to increase. Traditionally, the Kano model has been used in product development and creation of attractive quality, including studies on conceptual design to improve product's life cycle (Hassan et al, ) and perception of product's end‐of‐life scenarios and disposal methods (Atlason, Giacalone, & Parajuly, ). Yet there are also some “untraditional” applications, for example, in the assessment of urban soundscape (Jennings & Cain, ).…”

Section: Introductionmentioning

confidence: 99%

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Dāce

Stibe²,

Timma

2019

Corp Soc Responsibility Env

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Since its first proposition in 1984, the Kano model has been used extensively in a variety of contexts within industries and academic research demonstrating its wide applicability. The Kano model allows for describing the relationship between an objective aspect and a subjective aspect. Yet is this relevant for environmental quality as well? In this study, we explore the cases where the Kano model is used for assessing environmental quality and its perception by consumers and identify the potential influencing factors for its application with this respect. We find that the Kano model can serve as an effective tool for converging towards environmental quality and sustainability by indicating the direction from a social and behavioral choice perspective. We propose an integration of the Kano model with Bandura's triangle (a concept of the social cognitive theory) to create an instrument for driving change of customer attitude and behavior via changing the perception of environmental quality.

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Section: Introductionmentioning

confidence: 99%

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Dāce

Stibe²,

Timma

2019

Corp Soc Responsibility Env

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El Yapimi Taki Gereksi̇ni̇mleri̇ni̇n Kano Modeli̇ İle Siniflandirilmasi Ve Tatmi̇n Düzeyleri̇ni̇n Beli̇rlenmesi̇: Oltu Taşi Örneği̇

ERCİŞ

Kaya

2023

Öneri Dergisi

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Manufacturers face a constant challenge of determining how to satisfy customers, and customer satisfaction largely determines customers’ willingness to buy the products. The principal way to succeed in the market is to understand customer needs and design and develop products that meet customer expectations. To accomplish this, analysis of customer needs, expectations and requirements should be conducted. Despite efforts in the handcraft sector, many products still fail to live up to customers’ expectations. When such products enter into the market, resources are wasted. It is essential to thoroughly analyse consumer needs and form designs accordingly to prevent such failure. The aim of this study was to classify consumer requirements for handcrafted jewellery and determine how much craftsmen products satisfy them. The Kano classification was grouped under three categories: exciting, expected and indifferent. In all the analyses, handcrafts were categorised under existing requirements, such as exclusive design and nature-inspired craft.

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Preliminary Study on Kano Model in the Conceptual Design Activities for Product Lifecycle Improvement

Cited by 2 publications

References 4 publications

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

El Yapimi Taki Gereksi̇ni̇mleri̇ni̇n Kano Modeli̇ İle Siniflandirilmasi Ve Tatmi̇n Düzeyleri̇ni̇n Beli̇rlenmesi̇: Oltu Taşi Örneği̇

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