“…As found by Luor, Lu, Chien, and Wu (), the number of studies on quality management that use the Kano model has vastly increased since the end of the 1990s and still continues to increase. Traditionally, the Kano model has been used in product development and creation of attractive quality, including studies on conceptual design to improve product's life cycle (Hassan et al, ) and perception of product's end‐of‐life scenarios and disposal methods (Atlason, Giacalone, & Parajuly, ). Yet there are also some “untraditional” applications, for example, in the assessment of urban soundscape (Jennings & Cain, ).…”