2020
DOI: 10.1186/s40537-020-00384-9
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Predictors of outpatients’ no-show: big data analytics using apache spark

Abstract: Outpatients who fail to attend their appointments have a negative impact on the healthcare outcome. Thus, healthcare organizations facing new opportunities, one of them is to improve the quality of healthcare. The main challenges is predictive analysis using techniques capable of handle the huge data generated. We propose a big data framework for identifying subject outpatients’ no-show via feature engineering and machine learning (MLlib) in the Spark platform. This study evaluates the performance of five mach… Show more

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Cited by 19 publications
(10 citation statements)
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References 41 publications
(34 reference statements)
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“…14 This finding provides an additional important feature to consider in the development of prediction models for missed appointments, as it represents a previously un-assessed predictor in such models. [43][44][45] Because of the crosssectional nature of our data, though, we are unable to draw temporal relationships between being a portal user and no-shows. An area of future research could be evaluating differences in no shows between appointments made through the portal compared to other means.…”
Section: Accepted Manuscriptmentioning
confidence: 99%
“…14 This finding provides an additional important feature to consider in the development of prediction models for missed appointments, as it represents a previously un-assessed predictor in such models. [43][44][45] Because of the crosssectional nature of our data, though, we are unable to draw temporal relationships between being a portal user and no-shows. An area of future research could be evaluating differences in no shows between appointments made through the portal compared to other means.…”
Section: Accepted Manuscriptmentioning
confidence: 99%
“…The high performance of Spark enables it to deal with data in a real-time streaming module and by using distributed workers, which is caching the result partially in memory. Moreover, it is very efficient such that it outperforms the Hadoop MapReduce framework [19] while preserving the fault tolerance and scalability of MapReduce, which is up to 10-times faster for interactive machine learning workloads [12].…”
Section: Spark Platformmentioning
confidence: 99%
“…o-show patients are those who fail to show up for booked appointments or cancel at the last minute, leaving the health facility unable to fill the appointment time. 1,2 No-show appointments cause health centers to lose time and money while also disrupting the continuity of care for the patients. 3 No-shows by patients result in inefficient clinic operations, high clinic expenses, and low patient satisfaction.…”
mentioning
confidence: 99%
“…While the tolerable level of no-shows can vary depending on the specific operational and environmental contexts of different clinics, our research aims to shed light on the prevalence and impacts of such occurrences. 1,2 In many settings, a certain degree of no-shows is anticipated and deemed acceptable, although healthcare providers endeavor to minimize this to ensure optimal operational efficiency and patient care. 3,5 Our research not only explores the existing norms, but also attempts to identify the distinctive challenges posed by the geographical and demographic context of our study area.…”
mentioning
confidence: 99%