2018 IEEE International Conference on Communications (ICC) 2018
DOI: 10.1109/icc.2018.8422609
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Predicting QoE Factors with Machine Learning

Abstract: Classic network control techniques have as sole objective the fulfillment of Quality-of-Service (QoS) metrics, being quantitative and network-centric. Nowadays, the research community envisions a paradigm shift that will put the emphasis on Quality of Experience (QoE) metrics, which relate directly to the user satisfaction. Yet, assessing QoE from QoS measurements is a challenging task that powerful Software Defined Network controllers are now able to tackle via machine learning techniques. In this paper we fo… Show more

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Cited by 35 publications
(38 citation statements)
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“…While we also use supervised ML in our work, our focus is not on the final QoE models, but on reducing the cost of building such models by active sampling. Furthermore, the conventional approach of using supervised ML in QoS-QoE modeling is to use the training data that is either collected in the wild [31], [7] or built by controlled experimentation [32]. For data collected in the wild, the model suffers from the biasness of the underlying data source, while for the case of controlled experimentation, the similarity in the experimental space is not fully exploited.…”
Section: Related Work and Discussionmentioning
confidence: 99%
“…While we also use supervised ML in our work, our focus is not on the final QoE models, but on reducing the cost of building such models by active sampling. Furthermore, the conventional approach of using supervised ML in QoS-QoE modeling is to use the training data that is either collected in the wild [31], [7] or built by controlled experimentation [32]. For data collected in the wild, the model suffers from the biasness of the underlying data source, while for the case of controlled experimentation, the similarity in the experimental space is not fully exploited.…”
Section: Related Work and Discussionmentioning
confidence: 99%
“…An example is [14], which proposed a proactive service quality assessment process called Q-Score to estimate a single QoE metric using the network performance metrics. An ML-based QoE prediction approach is introduced in [15] that can be applied in a proactive approach. It predicts rebuffering events from QoS parameters using a Bayesian Network; hence, it needs to monitor network parameters.…”
Section: Related Workmentioning
confidence: 99%
“…They also infer that viewers tend to watch video for lesser duration as they experience more rebuffering due to video stalls. Vasilev et al [6] propose a Bayesian network model to predict re-buffering ratio or the Stall variable and try to improve the accuracy of prediction through Logistic regression. Zanforlin et al [10] expressed video QoE in terms of the average structural similarity or SSIM index and use this to tag videos with polynomial co-efficients that provide a compact description of its specific SSIM behavior.…”
Section: Related Workmentioning
confidence: 99%