Predicting continuance in online communities: model development and empirical test

Jin, Xiaoling; Lee, Matthew; Cheung, Christy M. K.

doi:10.1080/01449290903398190

Cited by 123 publications

(68 citation statements)

References 44 publications

(61 reference statements)

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“…It has been widely observed within the normative literature that continuance participation is focal, as the social values and potential of on-line communities cannot be realized without users' on-going participation (Jina et al, 2010). In addition, the sustainability and operability of websites are highly dependent on continuance use and engagement of its own users (Al-Debei et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

A study on the continuance participation in on-line communities with social commerce perspective

Hajli

Shanmugam

Powell

et al. 2015

Technological Forecasting and Social Change

124

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Section: Introductionmentioning

confidence: 99%

A study on the continuance participation in on-line communities with social commerce perspective

Hajli

Shanmugam

Powell

et al. 2015

Technological Forecasting and Social Change

124

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“…Researchers have empirically validated this relationship in different contexts such as elearning usage (Roca et al, 2006;Terzis et al, 2013;Cheng, 2014), Internet usage Hong et al, 2006;Kang et al, 2009), e-commerce usage (Bhattacherjee, 2001b), mobile data usage Deng, Turner, Gehling, & Prince, 2010), and online community and social networking website usage (Jin, Lee, & Cheung, 2010;Chang & Zhu, 2012). Based on theory and empirical evidence, we hypothesize the following.…”

Section: Hypothesesmentioning

confidence: 99%

“…Decomposed ECT Online community members Jin et al (2010) Perceived usefulness and perceived enjoyment predict satisfaction. Past use, perceived usefulness, perceived enjoyment, satisfaction, self-image congruity, and regret (negative impact) predict continuance intention.…”

Section: Mobile Internet Usersmentioning

confidence: 99%

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

Islam¹,

Mäntymäki²,

Bhattacherjee³

2017

CAIS

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Abstract:We propose a decomposed expectation confirmation model of IT continuance by 1) decomposing user expectation and confirmation into two dimensions of usefulness and usability, 2) conceptualizing the role of usability in IT continuance research, and 3) exploring changes in user perceptions of usability and usefulness over time and their impacts on user satisfaction and continuance intention. We tested the proposed research model using longitudinal data that we collected in two points in time six months apart from 125 users of the LinkedIn professional social networking site (pSNS). The results show that 1) perceived usability, usability confirmation, perceived usefulness, and usefulness confirmation determined user satisfaction with pSNS and 2) perceived usability along with satisfaction predicted continuance intention, whereas perceived usefulness had no effect. This study contributes IT continuance research by 1) proposing and empirically validating a decomposed model of IT continuance and 2) by bringing in usability as a core construct of interest for IT continuance research.

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“…Dikkati çeken bir diğer noktanın ise kurulan modellerde açıklanmaya çalışılan hedef değişkenlerin çeşitliliğidir. Bazı çalışmalarda süreklilik niyeti değişkeninin (Barnes, 2011;Chang, 2013;Harden, Ryan, & Prybutok, 2012;Jin, Lee, & Cheung, 2010;Kang & Lee, 2010;Lin, 2011;Lin, Wu, & Tsai, 2005;Venkatesh, Thong, Chan, Hu, & Brown, 2011), bazı çalışmalarda gerçek kullanım sürekliliğinin (Zhou, 2011), bazılarında ise her ikisinin de (Bhattacherjee, Perols, & Sanford, 2008;Limayem & Cheung, 2008Limayem, Hirt, & Cheung, 2007) ele alındığı görülmektedir. Bununla birlikte, sürdürülebilirlik kavramının da son dönem çalışmalarında kullanılmaya başlandığı ifade edilebilir (Butler, 2001;Cheung & Lee, 2009;Hasim & Salman, 2010;Ramayah, Ahmad, & Lo, 2010).…”

Section: Sürdürülebilirlikunclassified

Çevrimiçi Öğrenme Ortamlarının Sürdürülebilir Kullanımına İlişkin Nitel Bir Çalışma

Dağhan¹

2015

HUJE

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ÖZ:Kuramsal temellerini sürdürülebilirlik alan yazınından alan bu çalışmanın amacı, çevrimiçi öğrenme ortamlarının sürdürülebilir kullanımı üzerinde etkisi olabilecek yapıları öğrencilerin bakış açısıyla incelemek ve bu ortamların kullanımında sürdürülebilirliğin sağlanabilmesine yönelik olarak ilgili alan yazına katkı sağlamaktır. Bu amaca yönelik olarak nitel bir araştırma yürütülmüş ve çalışma olgu bilimsel (fenomenolojik) desenle tasarlanmıştır. Araştırma verileri, Hacettepe Üniversitesi Eğitim Fakültesinde çevrimiçi öğrenme ile yürütülen bir dersi alan 9 öğrenci ile gerçekleştirilen görüşme kayıtlarından elde edilmiştir. Nitel bulgulara erişebilmek amacıyla bir görüşme formu hazırlanmış ve öğrencilerle belirlenen zamanlarda görüşmeler gerçekleştirilmiştir. Araştırma bulguları, çevrimiçi öğrenme ortamlarında bilginin niteliğinin, ortamın etkisinin, ortam değişkenlerinin ve öğrencilerin kendi içsel bazı yapılarının sürdürülebilirlik üzerinde etkisi olan kategoriler olduğunu ortaya koymuştur. Bu kategoriler altında bilgi kalitesi, kullanılabilirlik, sistemin kalitesi, hizmetin kalitesi, doyum, tutum, etkileşim tercihi, öğretmen isteği, yönlendirme ihtiyacı ve esneklik şeklinde adlandırılan kodlara ulaşılmıştır. Elde edilen bulgu ve sonuçlar doğrultusunda araştırmaya ve uygulamaya yönelik çeşitli önerilerde bulunulmuştur.Anahtar sözcükler: çevrimiçi öğrenme, sürdürülebilirlik, sürdürülebilir kullanım ABSTRACT: The aim of this study which takes the theoretical backgrounds from the sustainability literature is to investigate the structures which may have an effect on the sustainable usage of online learning environments with the students' perspectives and to contribute the literature about providing the sustainability of these environments' usage. A qualitative study is conducted for this purpose and the study is designed with phenomenological approach. The research data is acquired from the interview records of nine students whom take an online course of Hacettepe University, Faculty of Education. In order to access to the qualitative findings, a qualitative interview form was prepared and interviews were conducted with students in the specified time. Research findings revealed that the quality of information, impact of environment, environment variables and students' own internal structures are the categories which have an effect on the sustainability of online learning environments. Under these categories, codes such as information quality, usability, system quality, service quality, satisfaction, attitudes, interaction preferences, teacher requests, routing requirements and flexibility are reached. In line with the findings and conclusions of the research, suggestions were made for the study and practice.

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Predicting continuance in online communities: model development and empirical test

Cited by 123 publications

References 44 publications

A study on the continuance participation in on-line communities with social commerce perspective

A study on the continuance participation in on-line communities with social commerce perspective

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

Çevrimiçi Öğrenme Ortamlarının Sürdürülebilir Kullanımına İlişkin Nitel Bir Çalışma

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