Predicting citizens' acceptance of M-government services in Saudi Arabia an empirical investigation

Alrowili, Thamer F.; Alotaibi, Mutlaq B.; Alharbi, Mohammed S.

doi:10.1109/syscon.2015.7116821

Cited by 10 publications

(8 citation statements)

References 19 publications

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“…Carter and Weerakkody [102] found that trust has a positive impact on e-government services in the UK. The study by Alrowili, Alotaibi and Alharbi [20] supports this outcome, finding that perceived trust had a direct positive effect on users" intentions to use m-government services in Saudi Arabia. The recommendation for decision makers in the Saudi Government who are providers of m-government applications for citizens, especially Yesser, is that they should try to build trust with Saudi citizens to encourage them to use services via m-government applications.…”

Section: Discussionmentioning

confidence: 76%

“…Trust also has a strong positive influence on the adoption of mcommerce [50]. In addition, trust has a positive effect on users" intentions to use m-government services [20]. Consequently, the following is hypothesised:…”

Section: ) Hypotheses For Relationships Between the External Factorsmentioning

confidence: 99%

“…In particular, they should use easy and clear language to ensure participants" understanding [40]. The study questionnaire was validated by its use and adoption in previous studies [20], [38], [39], [60]- [62] and was modified to suit the m-government context. To ensure clarity and avoid errors, the questionnaire was first tested by English language experts.…”

Section: A Questionnairementioning

confidence: 99%

See 2 more Smart Citations

Factors Influencing Users’ Intentions to Use Mobile Government Applications in Saudi Arabia: TAM Applicability

Alotaibi¹,

Houghton²,

Sandhu³

2017

ijacsa

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Section: Discussionmentioning

confidence: 76%

Section: ) Hypotheses For Relationships Between the External Factorsmentioning

confidence: 99%

Section: A Questionnairementioning

confidence: 99%

See 1 more Smart Citation

Factors Influencing Users’ Intentions to Use Mobile Government Applications in Saudi Arabia: TAM Applicability

Alotaibi¹,

Houghton²,

Sandhu³

2017

ijacsa

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“…[9] utilized TAM to examine consumers' online shopping intention and risk perceptions in both Saudi Arabia and the United States. [6] extended the TAM to examine the influence of user acceptance of m-government services. [3] investigated factors influencing customers' behavioural intention to adopt mobile services during their travel process using TAM and DOI.…”

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

An Empirical Examination of Factors Affecting Continuance Intention Towards Social Networking Sites

Abed

2016

Social Media: The Good, the Bad, and the Ugly

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This study examines the factors that affect consumer continuance intention to use social networking sites as a business tool. Using the Technology Acceptance Model (TAM) as the theoretical framework, the researcher tested the research model and related hypotheses using structural equation modelling. The results from a survey of 304 Facebook users in Saudi Arabia indicate that trust, perceived usefulness, and perceived enjoyment had significant positive effects on behavioural intention to continue to use social networking sites. Furthermore, perceived ease of use was found to have a significant positive effect on perceived usefulness, perceived enjoyment, and trust. Discussion of the findings and research contribution as well as limitations and future research directions are presented.

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“…The most common recommendations were related to the use of additional or more relevant factors and variables. For instances, demographic variables (Saxena 2017;Jasimuddin et al 2017;Saadi et al 2017;Almuraqab 2017), cost (Glood et al 2016a;ElSherif et al 2016; Abu-Shanab and Haider 2015) and security (Glood et al 2016a;Glood et al 2016b;Alrowili et al 2015).…”

Section: Recommendations Of Reviewed Studiesmentioning

confidence: 99%

M-government Adoption Research Trends: A Systematic Review

Alshammari¹,

Cheung²,

Messom³

2018

Australasian Conference on Information Systems 2018

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Mobile government (m-government) adoption is a relatively new area in the field of information systems which has only started to attract research attention in the last few years. This paper presents a systematic review of m-government adoption to investigate its current and future research directions. This paper reviews 30 studies that were published in scientific journals and conferences during the last five years on the topic of m-government. It analyzes the research in terms of research methodology, theories used, stakeholders, limitations and recommendations. Results of this paper indicate that the quantitative approach is the most commonly used methodology and the Technology Acceptance Model is the most prevalent theory used in m-government research. A majority of reported limitations of the published research are related to samples and generalizability. Following an analysis of the results, more focus on stakeholders' roles in m-government adoption is suggested and this is believed to be a significant agenda for future research in this area.

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Predicting citizens' acceptance of M-government services in Saudi Arabia an empirical investigation

Cited by 10 publications

References 19 publications

Factors Influencing Users’ Intentions to Use Mobile Government Applications in Saudi Arabia: TAM Applicability

Factors Influencing Users’ Intentions to Use Mobile Government Applications in Saudi Arabia: TAM Applicability

An Empirical Examination of Factors Affecting Continuance Intention Towards Social Networking Sites

M-government Adoption Research Trends: A Systematic Review

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