Pre-determined fixed fare structure for rickshaws to integrate with mass transit systems

Abstract

This paper examines the feasibility of predetermined fare structures for rickshaws. An empirical study was conducted with two case study locations (prospective BRT stations) in Dhaka City, Bangladesh. Eleven focus group discussions (FGDs) were held with rickshawpullers and other stakeholder groups, and semi-structured open-ended interviews were conducted with twenty five transport professionals/policymakers. It was found that rickshawpullers often like a bargaining process for fixing a fare so that they can charge more from passengers, particularly from those who are new in the area or 'seem to be' wealthy, or when there is no other alternative mode available for passengers. On the other hand, passengers prefer a fixed fare structure and do not like the bargaining process. Rickshaw-pullers, passengers and policymakers all mentioned that it would be possible to have a predetermined fixed fare structure for rickshaws if rickshaws were more localised (serving only within a particular neighbourhood or for a short distance, as an access leg to public transport). However, this policy would need to be backed by effective planning, regular monitoring and enforcement, along with 'awareness generation' for rickshaw-pullers and wide scale publicity campaigns.

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“…Such a universal payment platforms ensures security and convenience for both the public transportation provider and commuter. Although traditionally rickshaw fares are determined though bargaining, utilization of a predefined rate per distance will reduce on bargaining time, as the commuter would not have to negotiate with several operators before he/she finds one willing to serve them at the desired rate [ 27 ]. Additional recharge stations should be placed at the green mobility stands as currently there are no recharge stations at the Gaubus stops.…”

“…Harding et al [ 26 ] have outline how this bargaining process has led to criticism and negative perceptions of rickshaws. However through formalising operations of rickshaws there is a possibility to have a fixed rate based on the distance [ 27 ].…”