Practice-based Design of a Neighborhood Portal

Abstract

This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study's positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of 'experience-based PD workshops' to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.

Exploring the Opportunity of Augmented Reality (AR) in Supporting Older Adults to Explore and Learn Smartphone Applications

“…Interestingly, recent studies highlight older adults' shift towards more autonomous digital learning methods, like the trial-and-error approach [73]. Yet, many remain apprehensive about potential device damage, a fear which often dictates their exploration behaviors [8,26,65]. Their explorations tend to be more focused, yet they display a heightened aversion to mistakes, especially those with perceived significant consequences [20,43,65].…”

“…Yet, many remain apprehensive about potential device damage, a fear which often dictates their exploration behaviors [8,26,65]. Their explorations tend to be more focused, yet they display a heightened aversion to mistakes, especially those with perceived significant consequences [20,43,65]. However, they may be more willing to try if they are supported to be more confident that errors would not lead to severe consequences [11].…”

Avances en la Tecnología Asistiva para Mejorar la Calidad de vida en Adultos Mayores. Revisión Actualizada en el Contexto Latinoamericano

“…Otros desafíos identificados por los autores son comunes en el trabajo de codiseño en general, independientemente de la edad. Estos incluyen una "autopercepción de habilidades de dibujo inadecuadas", una tendencia de los participantes a estar de acuerdo con el grupo en lugar de exponer sus propios puntos de vista individuales (21) y "dificultades en proyectos a largo plazo con la motivación del usuario final, invisibilidad de resultados de investigación y prototipos (sic) inestables' (23).…”

A Systematic Review of the Literature on Living Labs in Higher Education Institutions: Potentials and Constraints

“…Municipalities, city and provincial councils, local authorities, mayor, and governor Funders [133], facility and advice providers [75,136], project leaders [107] Citizens Elderly patients, older adults, rural and local communities, interest groups, tenants, professionals, students, civil servants End-users [92], co-creators [23,49] co-designers [136,137], beneficiaries of services [125], participants [75] NGOs Community partners, civil society Collaboration partners [67,112] Education institutions HEIs, schools, vocational education institutions Collaboration partners [77,138] Public and private organizations Banks, hospitals, medical-social networks such as the Swiss Cross, nursing houses, care and housing organizations, and sports and cultural organizations such as libraries, theatres, stadiums, sports clubs, and churches…”