“…For example, by emphasizing that the disruptive meaning is temporally distant (e.g., "in the past," "one-off," "lessons learned"; Barreiro et al, 2017;Weick & Sutcliffe, 2003), held by a minority (e.g., "rogue," "bad apples"; Hudson, 2003), or in someone's mind (e.g., "they think," "their perception"; Gillespie, 2008;Kus et al, 2013;Papastamou, 1986). This can lead to isolated attempts to resolve, placate, gag, or even buy-off problems, while overlooking the systemic issue (Conlon & Murray, 1996;Sweeny & Shepperd, 2007;Westrum, 2004).…”