“…An alternative approach is to use fluid embedding of PH jumps to arrive at a second order fluid flow model (Markov modulated Brownian motion) and to treat the given problem in that context, see Asmussen et al (2004); Mordecki (2002). Indeed, there is a well-developed theory for such models (Asmussen, 1995;Ivanovs, 2010), as well as for much more general one-sided Markov additive processes (Ivanovs and Palmowski, 2012;Ivanovs, 2014). This, however, requires dealing with matrix calculus, partitioning of phases, and various further complications, not to mention a certain necessary experience.…”