Post-adoption behavior of users of Internet Service Providers

Spiller, Joan; Vlasic, Anthony; Yetton, Philip

doi:10.1016/j.im.2007.01.003

Cited by 45 publications

(33 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In this study, data on intention is collected rather than actual usage of technology. There are a number of reasons for this: (1) access to information on the use of technology in schools is sensitive; (2) asking teachers to report their actual use (e.g., number of hours or number of lessons in the computer lab) may result in socially-desirable data, that is, a situation where participants respond in what they perceive is a desired way by reporting a higher level of technology use; (3) intention has been viewed as being more progressive and predictive compared to actual use, which is more static and retrospective (e.g., Roca et al 2006;Spiller et al 2007), and (4) Intention is an indication of an individual's readiness to perform a given behavior, and is considered to be the immediate antecedent of behavior and there is a strong correlation between intention and actual usage (Ajzen 2005;Fishbein and Ajzen 1975).…”

Section: Research Model and Hypotheses Behavioral Intention (Bi)mentioning

confidence: 99%

Teachers and technology: development of an extended theory of planned behavior

Teo

Zhou

Noyes

2016

Education Tech Research Dev

View full text Add to dashboard Cite

This study tests the validity of an extended theory of planned behaviour (TPB) to explain teachers' intention to use technology for teaching and learning. Five hundred and ninety two participants completed a survey questionnaire measuring their responses to eight constructs which form an extended TPB. Using structural equation modelling, the results showed that the constructs in the extended TPB were significant in explaining teachers' intention to use technology in their work. Among the constructs in the research model, attitude towards computer use had the largest positive influence on technology usage intention, followed by perceived behavioral control. However, subjective norm had a negative impact on intention. The inclusion of the antecedent variables had also strengthened the ability of the extended TPB model to explain intention. This study contributes to the growing discussions in applying psychological theories to explain behavioral intention in educational contexts.Keywords Theory of planned behavior Á Technology in education Á Teachers Á Technology usage intention Teachers are key to the success of integrating technology into teaching and learning (Zhao et al. 2001). However, users' intentions to use technology are influenced by various factors from personal characteristics to work environments. More specifically, these factors include attitudes toward computer use (Rainbow and Sadler-Smith 2003), perceived complexity (Teo 2009), subjective norms (Teo and Tan 2011) and facilitating conditions (Teo 2011(Teo , 2014. In attempting to measure and to understand the factors that affect a person's intention to use technology, various models and theories have been developed.

show abstract

Section: Research Model and Hypotheses Behavioral Intention (Bi)mentioning

confidence: 99%

Teachers and technology: development of an extended theory of planned behavior

Teo

Zhou

Noyes

2016

Education Tech Research Dev

View full text Add to dashboard Cite

show abstract

“…While such sites are valuable, their success depends on the continuous use of these sites (Brazelton & Gorry, 2003;Chen, 2007;Parthasarathy & Bhattacherjee, 1998;Spiller et al, 2007;Tiwana & Bush, 2005). Without sustaining the use, such sites would lose their memberships and as a result fail to achieve their advantages.…”

Section: Introductionmentioning

confidence: 99%

“…Without sustaining the use, such sites would lose their memberships and as a result fail to achieve their advantages. Further, recruiting a new member requires about six times higher cost than maintaining an existing members in paid online services, given the cost of marketing and setting up new members (Spiller et al, 2007).…”

Section: Introductionmentioning

confidence: 99%

Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Park¹

2008

Journal of the Korean Society for information Management

View full text Add to dashboard Cite

The success of social networking sites (SNSs) may depend on many factors. Continuance use of SNSs is one of these. Especially, in the Web environment where users can leave one service with a single mouse click, maintaining existing members cost much time and efforts. Without continuance use of SNSs, SNS-based service would not create any value. This study focused on identifying factors influencing users' continuance intention in SNSs. Based on relevant literature review, six influencing factors were initially identified. They were reputation, relational capital, knowledge quality, compatibility, personalization, and satisfaction. Web-based questionnaire survey was conducted and a total of 325 usable responses were collected. Reliability test and two rounds of exploratory factor analyses resulted in identifying five factors. The relationship between the factors and the continuance intention was tested by using multiple regression analyses. The analyses revealed that satisfaction was the most significant factor. Knowledge quality and relational capital also had significant effects while reputation and personalization did not have significant effect on continuance intention. Instead, reputation and personalization showed significance in influencing satisfaction.초 록

show abstract

“…According to the 'Information Technology (IT) Spending Forecast' published by Gartner (2014), worldwide dollar-valued IT spending will grow 3.2 % in 2014, reaching USD 3.8 trillion. The existing research has demonstrated that it costs approximately six times as much to recruit a new subscriber as it does to maintain an old one in paid membership contexts (Spiller, Vlasic, & Yetton, 2007). For example, in the case of Internet service providers (ISPs), an extra 1 % retention can add as much as 5 % to the bottom line of the business (Vatanasombut, Igbaria, Stylianou, & Rodgers, 2008).…”

mentioning

confidence: 99%

Making the most of information technology & systems usage: A literature review, framework and future research agenda

Shaikh

Karjaluoto

2015

Computers in Human Behavior

107

View full text Add to dashboard Cite

This detailed literature review has considered a relatively large quantity (152 total) of scholarly empirical publications, conference proceedings, books and popular market reports published over the last 15 years, i.e., from January 2000 to December 2014, in the field of human continuous usage behavior and in the context of information technology/systems.Based on the search results, the literature was synthesized, segregated into four major domains according to the purpose, nature and usage of the information technology/systems.The authors believe that this segregation within the information technology & systems continuous usage literature provides greater scalability, flexibility and space for future research. Moreover, this proposed segregation allows for future research to include more 'systems' in each category depending on the usage, relevance and nature of the 'systems' that will evolve over the period of time. Scalability will provide more insights and ideas that will help future research investigate and propose domain-specific conceptual or business models that will help facilitate an understanding of information technology/systems continuous usage according to the nature of the 'system.' Conclusions and recommendations are drawn and priorities are proposed for continuing research.

show abstract

Post-adoption behavior of users of Internet Service Providers

Abstract: This study examines post-adoption behavior in the Internet

Cited by 45 publications

References 26 publications

Teachers and technology: development of an extended theory of planned behavior

Teachers and technology: development of an extended theory of planned behavior

Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites

Making the most of information technology & systems usage: A literature review, framework and future research agenda

Contact Info

Product

Resources

About