Positive Psychology Coaching and Industrial-Organisational Psychology: Blending the Science of Human Flourishing to Build Sustainable Enterprise for an Unpredictable Future

Kemp, Travis

doi:10.1007/978-3-030-79952-6_4

Cited by 2 publications

(1 citation statement)

References 47 publications

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“…Comparatively, most behavioral health coaches are professionally trained and committed to increasing clients’ introspection on their needs and goals after accounting for their background factors (eg, specific vulnerabilities, working habits, communication styles, and content of stressors) [ 46 ]. Even for flourishing clients with minimal needs, behavioral health coaches could leverage their character strengths and encourage positive habit formation to maintain wellness [ 82 , 83 ]. Although it is beyond the scope of this study, future comparative research may consider delineating the mechanisms that derive higher preventive effectiveness in BHC as compared with self-help interventions.…”

Section: Discussionmentioning

confidence: 99%

Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study

Toh,

Lee,

Sündermann

2023

JMIR Form Res

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Background Researchers have recently proposed that behavioral health coaching (BHC) is effective in promoting proactive care among employees. However, to qualify as a preventive workplace intervention, more research is needed to evaluate whether BHC can further elevate well-being among moderately mentally healthy employees. Objective Using real-world data, this study evaluates the preliminary effectiveness of app-based BHC against a nonrandomized control group with open access to self-help tools in improving well-being (ie, mood levels and perceived stress). The study also explores the active ingredients of BHC and dose-response associations between the number of BHC sessions and well-being improvements. Methods Employees residing across Asia-Pacific countries (N=1025; mean age 30.85, SD 6.97 y) who reported moderately positive mood and medium levels of perceived stress in their first week of using the mental health app Intellect were included in this study. Users who were given access by their organizations to Intellect’s BHC services were assigned to the “Coaching” condition (512/1025, 49.95%; mean age 31.09, SD 6.87 y), whereas other employees remained as “Control” participants (513/1025, 50.05%; mean age 30.61, SD 7.06 y). To evaluate effectiveness, monthly scores from the validated mood and stress sliders were aggregated into a composite well-being score and further examined using repeated-measure conditional growth models. Postcoaching items on “Perceived Usefulness of the BHC session” and “Working Alliance with my Coach” were examined as active ingredients of BHC using 1-1-1 multilevel mediation models. Finally, 2-way repeated-measure mixed ANOVA models were conducted to examine dose-response effects on well-being improvements between groups (coaching and control) across time. Results Growth curve analyses revealed significant time by group interaction effects for composite well-being, where “Coaching” users reported significantly greater improvements in well-being than “Control” participants across time (composite well-being: F1,391=6.12; ηp2=0.02; P=.01). Among “Coaching” participants, dependent-sample 2-tailed t tests revealed significant improvements in composite well-being from baseline to 11 months (t512=1.98; Cohen d=0.17; P=.049). Improvements in “Usefulness of the BHC session” (β=.078, 95% Cl .043-.118; P<.001) and “Working Alliance” (β=.070, 95% Cl .037-.107; P<.001) fully mediated within-level well-being enhancements over time. Comparing against baseline or first month scores, significant time by group interactions were observed between the second and sixth months, with the largest effect size observed at the fifth month mark (first month vs fifth month: F1,282=15.0; P<.001; ηp2=0.051). Conclusions We found preliminary evidence that BHC is an effective preventive workplace intervention. Mobile-based coaching may be a convenient, cost-effective, and scalable means for organizations and governments to boost public mental health.

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Section: Discussionmentioning

confidence: 99%

Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study

Toh,

Lee,

Sündermann

2023

JMIR Form Res

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Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study (Preprint)

Toh¹,

Lee²,

Sündermann³

2023

Preprint

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BACKGROUND Researchers have recently proposed Behavioral Health Coaching (BHC) to be effective in promoting proactive care among employees. To qualify as a preventive workplace intervention, however, more research is needed to evaluate whether BHC can further elevate well-being among moderately mentally healthy employees. OBJECTIVE Using real-world data, this retrospective study evaluates the preliminary effectiveness of virtually-delivered BHC against a non-randomized control group with open access to self-help tools in improving well-being (i.e., mood levels and perceived stress). The study also explored which BHC components mediate well-being improvements over time. METHODS Employees residing across Asia-Pacific countries (N = 1,025, Mage = 30.85, SDage = 6.97) who reported “moderately positive mood” and “medium levels of perceived stress” in their first week of using the mental health application (“Intellect”) were included in this study. Users who were provided access by their organizations to Intellect’s BHC services were assigned to the “Coaching” condition (N = 512, Mage = 31.09, SDage = 6.87), while other employees remained as “Control” participants (N = 513, Mage = 30.61, SDage = 7.06). To evaluate preliminary effectiveness, monthly scores from the validated mood and stress sliders were examined using repeated measures conditional growth models. To test the “active ingredients” of BHC, scores from a large subset of “Coaching” users (N = 341, Mage = 31.52, SDage = 7.21) who completed post-coaching items on “Perceived Usefulness of the BHC session” and “Working Alliance with my Coach” were examined using 1-1-1 multilevel mediation models. RESULTS Growth curve analyses revealed significant time by group interaction effects for both mood and perceived stress, where “Coaching” users reported significantly greater improvements in mood and perceived stress than “Control” participants across time (Mood: F1, 1647 = 16.7, ηp 2 =. 02, p = <.0001; Stress: F1, 770 = 4.60, ηp 2 =. 01, p = <.0001). Among the “Coaching” participants, dependent sample t-tests revealed significant improvements in well-being outcomes from baseline to 11 months (Mood: t512 = 2.33, d = .21, p = <.05; Stress: t512 = -2.47, d = -.22, p = <.05). Improvements in client-rated perceptions of “Usefulness of the BHC session” (Mood: ab = .016 – .026, p<.001, 95% Cl .006 – .039; Stress: ab = -.012 – -.011, p<.01, 95% Cl -.024 – -.003) and “Working Alliance” (Mood: ab = .016 – .018, p<.01, 95% Cl .007 – .032; Stress: ab = -.010 – -.009, p<.01, 95% Cl -.021 – -.002) fully mediated within-level well-being enhancements overtime. CONCLUSIONS We found preliminary evidence that BHC is an effective, preventive workplace intervention. At the individual level, clients’ perceived usefulness of each BHC session and working alliance with their coach fully mediated well-being improvements. Mobile-based coaching may be a convenient, cost-effective, and scalable means for organizations and governments to boost public mental health.

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Positive Psychology Coaching and Industrial-Organisational Psychology: Blending the Science of Human Flourishing to Build Sustainable Enterprise for an Unpredictable Future

Cited by 2 publications

References 47 publications

Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study

Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study

Mobile Behavioral Health Coaching as a Preventive Intervention for Occupational Public Health: Retrospective Longitudinal Study (Preprint)

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