2015
DOI: 10.1186/s40163-014-0011-4
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Police performance measurement: an annotated bibliography

Abstract: This study provides information to assist those involved in performance measurement in police organisations. The strategies used to identify the literature are described. Thematic sections cover; general overviews; methodological issues; performance management in other industries; national, international and cross-national studies; frameworks (e.g. Compstat; the Balanced Scorecard); criticisms (particularly unintended consequences); crime-specific measures; practitioner guides; performance evaluation of indivi… Show more

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Cited by 26 publications
(19 citation statements)
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References 74 publications
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“…These studies support this research topic to be explored, the effects of public policy leader's diversity management leadership initiatives and leadership on perceived effective policing: Legrand and Bronitt (2012), Coleman (2012). Tiwana et al (2015), Sparrow (2015) and Tozlu and Tuzen (2016). These studies agree that the research topic is worth studying because; leadership can affect the effectiveness of the public policy and because current mechanisms and initiatives used to increase public policy effectiveness are insufficient and limited.…”
Section: Review Of the Literaturementioning
confidence: 85%
See 1 more Smart Citation
“…These studies support this research topic to be explored, the effects of public policy leader's diversity management leadership initiatives and leadership on perceived effective policing: Legrand and Bronitt (2012), Coleman (2012). Tiwana et al (2015), Sparrow (2015) and Tozlu and Tuzen (2016). These studies agree that the research topic is worth studying because; leadership can affect the effectiveness of the public policy and because current mechanisms and initiatives used to increase public policy effectiveness are insufficient and limited.…”
Section: Review Of the Literaturementioning
confidence: 85%
“…Over 200 studies relating to public policy effectiveness measurements, including some relating to performance measurement more generally have been conducted (Tiwana, et al, 2015). These studies have not specifically studied the relationship of diversity leadership initiatives and leadership as it relates to public policy effectiveness.…”
Section: Introductionmentioning
confidence: 99%
“…In addition, the discussion about what constitutes a successful case outcome, and not just clearance, is important. Methods should be developed to examine changes in outcomes such as procedurally sound investigations, improved public rapport, and trust vis-à-vis transparency and accountability (Brookman & Innes, 2013; Tiwana, Bass, & Farrell, 2015).…”
Section: Resultsmentioning
confidence: 99%
“…The study developed productive measurements that increase public satisfaction and also improve police effectiveness. The more informative indicators of public satisfaction and confidence in the police while reducing crime are desired but harder to capture (Tiwana, Bass, & Farrell, 2015).…”
Section: Background and Hypothesesmentioning
confidence: 99%