Police-citizen contact and police performance Attitudinal differences between Hispanics and non-Hispanics

Cheurprakobkit, Sutham

doi:10.1016/s0047-2352(00)00042-8

Cited by 178 publications

(184 citation statements)

References 13 publications

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“…Cheurparkobkit (2000) found higher rates of negative perception from people who had had contact with police. This negative perspective begs the question, who has contact with the police?…”

Section: Discussionmentioning

confidence: 91%

Bicycle patrols: an underutilized resource

Menton

2008

Policing: An International Journal of Police Strategies &Amp; Management

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Purpose -The purpose of this paper is to provide information on the activities of police bicycle patrols. Design/methodology/approach -A participant/observation research design was used. A five-city, 32-shift study on the output of police bicycle patrols was conducted. Same and similar ride-alongs were conducted with bicycle and automobile patrols. All contacts (n ¼ 1,105) with the public were recorded and coded. These data included: number of people, tenor, seriousness and origination for each contact. Findings -Analysis of these data provides evidence that bicycle patrols result in over twice as much contact with the public compared with automobile patrols. The field observation perspective revealed clear tactical advantages to bicycle patrols. Research limitations/implications -With a limited prior study of a police bicycle patrol's activities, this study is a significant initial step. Practical implications -With evidence of tactical and numerical public contact advantages, more attention and resources aimed at deployment of police bicycle patrols appear to be warranted. Originality/value -With large US cities and other departments using bicycle patrols, preliminary information on effectiveness appears to be both original and of value.

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“…Cheurparkobkit (2000) found higher rates of negative perception from people who had had contact with police. This negative perspective begs the question, who has contact with the police?…”

Section: Discussionmentioning

confidence: 91%

Bicycle patrols: an underutilized resource

Menton

2008

Policing: An International Journal of Police Strategies &Amp; Management

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“…This finding has been widely replicated under a variety of circumstances and additional studies have shown that other minorities such as Latinos and Asians also expressed relatively low satisfaction with police services. For example, Cheurprakobkit [4] and Tuch and Weitzer [33] concluded that Hispanics view police services more favorably than Blacks, but still less favorably than Whites. However, in Detroit, where Whites were a minority, Frank, Brandl and Cullen [10] found that African Americans had a more favorable regard for police than Whites.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Contacts in which the police have been helpful or courteous are associated with high levels of satisfaction [11] . Similarly, individuals who initiated police contact tend to view police more favorably than individuals who were contacted by the police [4] . In his analysis of satisfaction with police encounters, Skogan [29] concluded that performance at the scene influenced citizen satisfaction regardless of whether police or citizens initiated the contact.…”

Section: Literature Reviewmentioning

confidence: 99%

The Importance of Police Performance as a Determinant of Satisfaction with Police

Larsen¹

2009

American Journal of Economics and Business Administration

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Problem statement: Citizen satisfaction with police performance is an important concern of public managers because police performance is central to citizens and accounts for a large share of urban budgets. Also, there is substantial disagreement in the literature regarding determents of citizen satisfaction. Approach: Logistic regression was used to investigate the results of three public opinion surveys, conducted biannually, to identify determinants of citizen satisfaction with police. Results: The explanatory power of the models was indicated by concordance of over .80. The findings indicated that satisfaction was largely determined by citizen perception of police behaviors. Four variables reflecting perceptions of police performance were particularly important: Response time to a crime in progress, visibility on the street, the quality of the relationship between the police and community and police efforts to reduce crime, indicating a chi square significance of <0.001. Almost all demographic and other individual factors, as well as subjective measures of crime severity in the respondent's neighborhood were insignificant or less important. Conclusion/Recommendations: The findings suggested that public officials could improve citizen satisfaction by focusing on specific aspects of police behavior. Training programs should be oriented accordingly. Further research regarding how citizens interpret certain words, gestures, postures, or other behaviors by police promises to enhance satisfaction.

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“…influential factors (Cheurprakobkit, 2000;Skogan, 2005;Weitzer & Tuch, 2002). Citizens value police professionalism (Cheurprakobkit & Bartsch, 2001) and tend to feel better about brushes with the criminal justice system, in general, when they believe that they were treated fairly (Thibaut & Walker, 1978; see also Casper, Tyler, & Fisher, 1988;McEwen & Maiman, 1984;Tyler, 1984).…”

Section: Introductionmentioning

confidence: 99%

Procedural Justice and Order Maintenance Policing: A Study of Inner‐City Young Men’s Perceptions of Police Legitimacy

Gau¹,

Brunson²

2009

Justice Quarterly

475

303

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There is tension between the core tenets of procedural justice and those of order maintenance policing. Research has shown that citizens' perceptions of procedural justice influence their beliefs about police legitimacy, yet at the same time, some order maintenance policing efforts stress frequent stops of vehicles and persons for suspected disorderly behavior. These types of programs can threaten citizens' perceptions of police legitimacy because the targeted offenses are minor and are often not well-defined. Citizens stopped for lowlevel offenses may view such stops as a form of harassment, as they may not believe they were doing anything to warrant police scrutiny. This paper examines young men's self-described experiences with this style of proactive policing. Study findings highlight that order maintenance policing strategies have negative implications for police legitimacy and crime control efforts via their potential to damage citizens' views of procedural justice.

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Police-citizen contact and police performance Attitudinal differences between Hispanics and non-Hispanics

Cited by 178 publications

References 13 publications

Bicycle patrols: an underutilized resource

Bicycle patrols: an underutilized resource

The Importance of Police Performance as a Determinant of Satisfaction with Police

Procedural Justice and Order Maintenance Policing: A Study of Inner‐City Young Men’s Perceptions of Police Legitimacy

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