Police and their perceived image: how community influence officers’ job satisfaction

Abstract

This study examines how police believe they are perceived by the public and how the perceived image affects the officers' job satisfaction. The study population in this research was derived from sworn police officers from a large metropolitan police agency in the Midwest, USA. Data were collected using a self-administered survey questionnaire. It was found that overall police officers believe they are perceived less favorably by the community. It was also found that officers' perceived image in most non-enforcement situations was significantly related to their job satisfaction. Several policy implications of the findings and suggestions for future research are discussed.

Factors Impacting Job Satisfaction Among Police Personnel in India

“…Bennett (1997) argued that citizen support had an impact on self-worth of the officer and led to greater job satisfaction. Yim and Schafer (2009), Nalla et al (2011), and Nalla and Kang (2012) also found a significant impact of public support on job satisfaction. Hackman and Oldham (1975) identifies five job characteristics of skill variety, task identity, task significance, autonomy, and feedback.…”

Evaluación de la imagen organizacional universitaria en una institución de educación superior

“…Para la evaluación de la imagen organizacional en la literatura se identifican diversos instrumentos de medición dirigidos a medir, por ejemplo, la imagen de oficiales de policía (Yim y Schafer, 2009), la imagen de colegios (Stevens et al, 2008) y la imagen de universidades e IES de diversos países (Gioia y Thomas, 1996;Magierski y Kassouf, 2003;Baker y Brown, 2007;Helgesen y Nesset, 2007). Además, destacan estudios que miden la imagen organizacional a través de las percepciones de directivos (Herrbach y Mignonac, 2004) y cirujanos (Dukerich, Golden y Shortell, 2002), por citar algunos.…”

The influence of organizational and environmental factors on job satisfaction among security guards in Singapore

“…Finally, in discussing police officer job satisfaction, Johnson (2012) has stated that there are three dimensions identified in job satisfaction literature, which include demographic, job, and organizational characteristics. Based on Johnson's (2012) categorization, the authors build the conceptual framework with an addition of the perceived public view of security officers, which is found to be related to police officer job satisfaction (Yim & Schafer, 2009).…”