In this chapter we present a first survey of laboratory studies using communication. We first discuss a number of issues about the implementation of communication in the laboratory. In particular we discuss variations in the channels, the structure and the content analysis of communication. Second, we survey a number of studies in which the effects of free-form communication are compared to those with more restricted communication. We finish with a brief reference to the question why communication matters, to what the mechanisms through which communication affects behavior are. Table 1: Dimensions of communication 4 We do not cover communication in field experiments.
CHANNELS OF COMMUNICATIONPossible channels of communication in laboratory experiments are paper-and-pencil messages, chat, audio, video, or face-to-face interactions. The following is an incomplete reference list. Paper-and-pencil (Charness and Dufwenberg 2006) and chat messages (Brandts, Charness, and Ellman, 2016;Brandts, Rott, and Sola, 2016) are sent in written form, whereas audio (Greiner et al. 2012), video (Brosig et al. 2003Greiner et al. 2012), and face-to-face messages (Isaac and Walker 1988;Bochet et al. 2006;Schram et al. forthcoming) are usually exchanged orally. In faceto-face communication, participants meet physically and verbally communicate with each other (for instance, Isaac and Walker, 1988).The main drawback of audio, video and face-to-face communication is that typically they do not allow for (complete) anonymity, which entails that the interaction between participants does not necessarily stop at the end of the experiment. 5 An additional limitation of face-to-face communication is the difficulty of creating a record of what has been said. By contrast, chat, audio, and video messages can be recorded, transmitted and analyzed at a later stage (for instance, to a subsequent generation as in Chaudhuri et al., 2009). a computerized experiment, a chat window opens (or participants have the option to open it) and participants can type in text messages. 6
STRUCTURE OF COMMUNICATIONWith the term 'structure' we refer here to the arrangements of who can communicate to whom, when, in what order, and how often. All these elements can be tightly controlled in the laboratory and this control allows for many potentially interesting variations. This makes it possible to study the general phenomenon of 'communication' in a very systematic way. We organize our discussion of structure into three subsections: network and direction, frequency/repetition, and order and timing.
COMMUNICATION NETWORK AND DIRECTIONIn experiments involving only two participants the only issue is whether they both can communicate with the other participant or whether only one of the two can (and who it is). In experiments with more than two participants, there are even more possibilities, since now there are several options both with respect to who can talk to whom and who can listen to whom. The structure of these connections is what we refer to as communication netw...