2005
DOI: 10.1111/j.1945-1474.2005.tb00557.x
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Poland: Quality Monitoring of Therapeutic Processes in a Small Treatment Center for Children

Abstract: This article presents the case of the first ISO 9001:2000-certified small healthcare organization (the Center for Therapy and Rehabilitation) providing therapeutic and rehabilitation services for disabled children in Northern Poland. Elements of the process-oriented healthcare quality system implementation, initial benefits, and the organization's quality system structure and process descriptions are described. Particular attention has been paid to assumptions and methods used in monitoring of therapeutic proc… Show more

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“…They can cause complications, stress, anxiety, the loss of a patient's life [12], health [13] and in the best case scenario -can contribute to financial losses [14] and the loss of hospital reputation [15]. They can also reinforce a sense of threat, of helplessness and can affect the general quality of life [16,17]. AEs are used widely in health care quality measurement, in incidents reporting, occurrence screening or in dealing with complaints [18].…”
Section: Discussionmentioning
confidence: 99%
“…They can cause complications, stress, anxiety, the loss of a patient's life [12], health [13] and in the best case scenario -can contribute to financial losses [14] and the loss of hospital reputation [15]. They can also reinforce a sense of threat, of helplessness and can affect the general quality of life [16,17]. AEs are used widely in health care quality measurement, in incidents reporting, occurrence screening or in dealing with complaints [18].…”
Section: Discussionmentioning
confidence: 99%