2014
DOI: 10.1080/10496491.2014.908802
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Pointing Out Differences: Consumer Evaluations of Comparative Information Across Product Types

Abstract: The purpose of this study is to investigate the impacts of comparative claims across search and experience product types. Data was obtained from 159 Taiwanese college students. Results reveal that comparative claims used in blogs (compared to those in print ads) produce lower counterarguments and consumers more easily accept claims made on a blog. Comparative claims lead to higher brand attitude and purchase intention for search products on the blog; however, noncomparative ads lead to higher brand attitude an… Show more

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Cited by 9 publications
(2 citation statements)
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“…Consumers often believe that comparative advertising is more aggressive, less credible ( Barone et al, 2004 ) and more manipulative ( Chang, 2007 ) than non-comparative advertising. Comparative advertising can also cause refutation and derogation ( Pant et al, 2014 ). In summary, there is no consistent conclusion on the impact of comparative advertising on consumers.…”
Section: Theoretical Background and Hypothesis Developmentmentioning
confidence: 99%
“…Consumers often believe that comparative advertising is more aggressive, less credible ( Barone et al, 2004 ) and more manipulative ( Chang, 2007 ) than non-comparative advertising. Comparative advertising can also cause refutation and derogation ( Pant et al, 2014 ). In summary, there is no consistent conclusion on the impact of comparative advertising on consumers.…”
Section: Theoretical Background and Hypothesis Developmentmentioning
confidence: 99%
“…Despite their popularity, social media sites are vulnerable to source credibility and quality. However, the blogs have the ability to normalise the counterarguments created for the products (Pant et al, 2014). Comparison of social media and shopping site prove that eWOM information on shopping site is trusted more than social media information.…”
Section: Review Of Earlier Studies and Hypothesesmentioning
confidence: 99%