2006
DOI: 10.2202/1538-0637.1429
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...Plus Shipping and Handling: Revenue (Non) Equivalence in Field Experiments on eBay

Abstract: Many firms divide the price a consumer pays for a good into two pieces---the price for the item itself and the price for shipping and handling. With fully rational customers, the exact division between the two prices is irrelevant---only the total price matters. We test this hypothesis by selling matched pairs of CDs and Xbox games in a series of field experiments on eBay. In theory, the ending auction price should vary inversely with the shipping charge to leave the total price paid constant. Contrary to the … Show more

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Cited by 229 publications
(205 citation statements)
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“…Researchers have found, for example, that consumers underrespond to nonsaliently displayed shipping costs (Hossain and Morgan 2006), that individual investors are net buyers of attention-grabbing stocks (Barber and Odean 2008), and that sufferers from natural disasters who have the additional misfortune of competing for attention with events like the Olympic games receive smaller donations (Eisensee and Strömberg 2007).…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Researchers have found, for example, that consumers underrespond to nonsaliently displayed shipping costs (Hossain and Morgan 2006), that individual investors are net buyers of attention-grabbing stocks (Barber and Odean 2008), and that sufferers from natural disasters who have the additional misfortune of competing for attention with events like the Olympic games receive smaller donations (Eisensee and Strömberg 2007).…”
Section: Introductionmentioning
confidence: 99%
“…Previous research has shown that auctions with lower starting prices receive more bids (see, e.g., Bajari and Hortacsu 2003, Häubl and Popkowski Leszczyc 2003, Hossain and Morgan 2006. These studies, however, have not distinguished between bids for amounts above and below the higher starting prices.…”
mentioning
confidence: 95%
“…Gabaix and Laibson (2006) analyze pricing with boundedly rational consumers who do not pay attention to hidden features of product prices, which they refer to as"add-on"costs. This finding is supported by recent empirical evidence that people are inattentive to ancillary product costs such as sales taxes (Chetty et al, 2009), shipping and handling charges (Hossain and Morgan, 2006), or out-of-pocket insurance costs (Abaluck and Gruber, 2011).…”
Section: Limited Attention and Perception Biasesmentioning
confidence: 52%
“…Empirical work that is relevant for our purposes includes Hossain and Morgan (2007); Ellison and Ellison (2009) ;Célérier and Vallée (2013); McDonald and Wren (2013); Muir et al (2013);Wenzel (2013). Those papers find evidence consistent with firms artificially increasing search costs, making comparisons across products difficult, concealing the full price of their products or making them so complex that an evaluation of their benefit is difficult.…”
Section: Introductionmentioning
confidence: 99%