Pleasure or utility? Time planning style and Web usage behaviors

Cotte, June; Chowdhury, Tilottama G.; Ratneshwar, S.; Ricci, Lisa M.

doi:10.1002/dir.20055

Cited by 105 publications

(73 citation statements)

References 37 publications

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“…In particular, Cotte et al [73] argue that in the case of networked IT, hedonic motivation is closely linked to interactions with others. Given that gamified smart tourism applications are inherently network-based ICT, we here seek to distinguish utilitarian motives and hedonic motives.…”

Section: Uses and Gratifications Theorymentioning

confidence: 99%

Factors Affecting the Adoption of Gamified Smart Tourism Applications: An Integrative Approach

Yoo

Kwon

et al. 2017

Sustainability

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Abstract:Considering that the core concerns in sustainability are threats to the survival of humankind and the ecosystems that humans depend on, changing the consumption and production behaviors of individuals and society is inevitable. However, people are reluctant to change their own behavior in support of sustainability goals. This tendency seems to be especially strong in tourism because the main value of tourism is hedonic utility. Thus, the tourism industry is now introducing gamification and smart tourism to shift tourist behavior toward sustainability, but most of studies and practices only focus on the performance and application of gamification without considering customer adoption patterns and perceptions during the process. This study empirically investigated what factors affect the adoption of smart tourism applications that incorporate game elements, using the Google Maps tourist guide program. As an initial approach, we incorporated diverse theoretical approaches: perceived usefulness; perceived ease of use; perceived enjoyment from technology acceptance model; information and interaction motivations from the uses and gratifications theory; the network effect; distributive justice; flow as responses to the game characteristics of smart tourism applications; and information privacy concerns as a negative factor for diffusion. The result showed that hedonic characteristics of the gamified smart tourism application (GSTA) are strong in adoption. Perceived enjoyment had a significant influence on the intention to use, but information quality, related to cognitive experience, did not. The flow and perceived distributive justice associated with the game content were not significant, but the interaction motivation was significant in the research model. The results of this study show that individuals regard a GSTA as a low-level game tool. Also, it is important to preoccupy the smart tourism application market in terms of marketing strategy because the network effect is relevant to both perceived usefulness and perceived enjoyment. We also found that the need to provide personal information would negatively affect the adoption of a gamified smart tourism application.

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Section: Uses and Gratifications Theorymentioning

confidence: 99%

Factors Affecting the Adoption of Gamified Smart Tourism Applications: An Integrative Approach

Yoo

Kwon

et al. 2017

Sustainability

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“…For example, evidence suggests that as online behaviour is often driven by a search for new experiences, challenges and sensory stimulation (Cotte et al, 2006), this can lead to a state of deep involvement (Pöyry, et al, 2013;Csikszentmihalyi, 1991) in which consumers have been found to explore new sites and click on unfamiliar links to find yet further new and interesting experiences and challenges (Cotte et al, 2006). Thus, we hypothesize that:…”

Section: Attention To Advertisements On Snssmentioning

confidence: 99%

“…As avenues to extend escape, research suggests that SNS users are more likely to click and explore unfamiliar material (Cotte et al, 2006). Therefore, we hypothesize as follows:…”

Section: Attention To Advertisements On Snssmentioning

confidence: 99%

Leveraging social network sites for new product launch

Roberts

Candi

Hughes

2017

IMDS

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Purpose -The ability to make use of social network sites (SNSs) to promote new products and facilitate positive word of mouth around new product launch (NPL) presents an important opportunity. However, the mechanisms and motivations of SNS users are not well understood and businesses frequently fail to realize these opportunities. This paper examines some of the forces that motivate people to spend time on SNS sites and how these motivations are related with people's propensity to engage in behaviours that can be beneficial for NPL.Design/methodology/approach -Hypotheses are tested using data collected using an online survey from a broad sample of SNS users worldwide.Findings -People who spend time on SNSs to be challenged, to escape, or to connect with others are more likely than other users to pay attention to advertisements on SNS. Users that spend time on SNSs in the pursuit of information, to be challenged, or to connect with others are more likely than other users to provide word of mouth reviews and recommendations about products. Research limitations/implications

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“…Their likelihood of visiting a corporate website is hypothesized to be higher, if the company is well known. task-focused, hedonic Web use is characterized by people's search for sensory stimulation (Cotte et al, 2006). These two concepts originate from the marketing field, where hedonic consumption denotes "those facets of consumer behavior that relate to the multisensory, fantasy and emotive aspects of one's experience with products" (Hirschmann & Holbrook, 1982, p. 92).…”

Section: Trustworthiness and Source Reputationmentioning

confidence: 99%

“…Childers et al, 2001;Cotte et al, 2006;Hartmann et al, 2006;Overby & Lee, 2006). Accordingly, it is hypothesized that there is a positive relationship between people's hedonic and utilitarian use of corporate websites and their likelihood of retrieving content from corporate websites.…”

Section: Trustworthiness and Source Reputationmentioning

confidence: 99%

The Readership of Corporate Websites: A Cross-Cultural Study

Pollach

2010

Journal of Business Communication

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This study investigates people's interest in the content of corporate websites based on a survey of 521 respondents from Asia and Europe. Four main findings emerge from this study: (a) People are primarily interested in recruitment information and product-related information on corporate websites but not in corporate social responsibility messages or financial information; (b) content features on corporate websites are retrieved more frequently out of work-related interest than out of private interest; (c) utilitarian motivations provide more compelling reasons for people to visit corporate websites than hedonic motivations do; and (d) Internet users from Asia visit corporate websites for hedonic purposes to a far greater extent than respondents from Europe do.

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Pleasure or utility? Time planning style and Web usage behaviors

Cited by 105 publications

References 37 publications

Factors Affecting the Adoption of Gamified Smart Tourism Applications: An Integrative Approach

Factors Affecting the Adoption of Gamified Smart Tourism Applications: An Integrative Approach

Leveraging social network sites for new product launch

The Readership of Corporate Websites: A Cross-Cultural Study

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