Please Like Me: Ingratiation as a Moderator of the Impact of the Perception of Organizational Politics on Job Satisfaction

Fitriastuti, Triana; Larasatie, Pipiet; Vanderstraeten, Alex

doi:10.3390/ijerph18147455

Cited by 7 publications

(4 citation statements)

References 86 publications

(144 reference statements)

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“…Students utilised ingratiation when communicating privately with staff. Help-seeking research highlights that ingratiation is effective in reaping positive feedback (Metzler and Scheithauer, 2018) especially when associated with being liked (Fitriastuti, et al, 2021). When contacting staff privately, the nature of the communication is more personal and so the desire to be liked may be elevated.…”

Section: Discussionmentioning

confidence: 99%

Students' impression management and self-presentation behaviours via online educational platforms: An archival review

Hayes,

Suleiman,

Watling

2024

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Across global higher education contexts, students and staff are communicating online. Online communication is facilitated by the online disinhibition effect (reduction of nonverbal cues eases communication) and in turn this may make online self-presentation (behaviours used to present a desired version of the self) easier. Students may be utilising online self-presentation techniques to facilitate online communication with staff. We know that online self-presentation techniques can be advantageous, but where inappropriate they may be detrimental to the student-staff relationship. This study explores whether students are using self-presentation techniques when they communicate online with staff via an archival review of both private (e-mail messages) and public (Moodle forum posts) online educational environments. Through a deductive thematic analysis we identify that students are indeed using online self-presentation techniques but that these vary depending on whether the online educational environment is private or public. This is the first study to explore this topic via an archival review and we encourage future research to consider the role of online self-presentation techniques within student-staff communication.

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Section: Discussionmentioning

confidence: 99%

Students' impression management and self-presentation behaviours via online educational platforms: An archival review

Hayes,

Suleiman,

Watling

2024

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“…Moreover, when controlling for ingratiation that is performed within the organisation, they found that ingratiation performed externally was positively related to the manager's decisions about bonus allocations and promotions. In another study, Fitriastuti, Larasatie, and Vanderstraeten (2021) found that using ingratiation as an impression management tactic strengthens the effects of perception of organisational politics on job satisfaction.…”

Section: Theoretical Framework On Impression Managementmentioning

confidence: 95%

A diary study of the impression management strategies utilised by industrial and organisational psychology interns

McGowan

Sekaja

2022

SA j. ind. psychol.

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Orientation: When interns enter a new workplace, they are compelled to create and maintain a good impression through a range of image-enhancing behaviours. Impression management strategies can help interns to do this.Research purpose: This study aimed to understand the strategies used by industrial and organisational (I/O) psychology interns, their goals for using them and the targets of these strategies.Motivation for the study: Interns are generally new to the workplace and, as such, may not be aware of how to play the ‘social game’ to create positive impressions about themselves, be perceived in a positive light, gain projects to fulfil their internship requirements, and, where possible, gain full-time employment from the organisation.Research approach/design and method: A qualitative design was used. Data were collected from 14 I/O psychology interns in the form of diary entries and semi-structured interviews.Main findings: The thematic analysis revealed eight key impression management strategies, some existing and others novel: ingratiation, self-promotion, rendering favours, exemplification, professionalism, openness to learning, conformity and building strategic relationships.Practical/managerial implications: Industrial and organisational psychologists should develop workshops to assist interns in using impression management skills to create a positive internship experience and advance in their respective organisations.Contribution/value-add: The study adds theoretically (the study of impression management is relatively new in South Africa), practically (findings may help direct future I/O psychology interns to the correct strategies for creating a positive impression at work) and methodologically (diary studies are not common in qualitative organisational research).

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“…This act is motivated by supervisors' status and control over important work resources [36]. Ingratiation is also employed as a coping mechanism and adaptive strategy when workers perceive high degrees of organizational politics [37].…”

Section: Impression Management and Workplace Exclusionmentioning

confidence: 99%

Being Out of the Loop: Workplace Deviance as a Mediator of the Impact of Impression Management on Workplace Exclusion

Fitriastuti

Vanderstraeten

2022

Sustainability

Self Cite

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This study investigates the extending negative effects of impression management (IM) on organizational outcomes in the nursing context. Specifically, this study aims to understand the impact of IM on workplace exclusion through workplace deviance. The data came from 277 head nurses (nurses in leadership positions) in elderly care homes in Belgium. Structured paper-and-pencil questionnaires were administered on site in the respondents’ workplaces. In the findings of the current research, IM is positively related to workplace exclusion and the relationship is mediated by workplace deviance. Although, initially, IM is performed by the actors as a natural behavior to maintain their image, at some point, the actors can become fatigued with maintaining their image. Under ego depletion theory, the exhausted IM actors will be highly experienced in deviance or bad performance. Furthermore, consistent with social information processing theory and a correlation study between employees’ poor performance and workplace exclusion, the IM actors who fail to deliver good performance or behavior following their like-based rewards may be subject to social exclusion in their workplace.

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Please Like Me: Ingratiation as a Moderator of the Impact of the Perception of Organizational Politics on Job Satisfaction

Cited by 7 publications

References 86 publications

Students' impression management and self-presentation behaviours via online educational platforms: An archival review

Students' impression management and self-presentation behaviours via online educational platforms: An archival review

A diary study of the impression management strategies utilised by industrial and organisational psychology interns

Being Out of the Loop: Workplace Deviance as a Mediator of the Impact of Impression Management on Workplace Exclusion

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