2016
DOI: 10.1002/acp.3252
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Please be Honest and Provide Evidence: Deterrents of Deception in an Online Insurance Fraud Context

Abstract: SummaryThe present experiment examined whether people could be deterred from lying in an online insurance claim setting. A total of 96 participants were asked to submit a theft insurance claim. Reflecting real life, submitting a claim that went beyond the actual costs of the stolen items was associated with advantages and disadvantages. Two deterrence factors were introduced: asking claimants to provide evidence that they actually owned the stolen items (Evidence Instruction, often used by insurers) and asking… Show more

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Cited by 8 publications
(6 citation statements)
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References 15 publications
(20 reference statements)
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“…It may beas shown in Tables 1, 2, and 6that participants preferred to adjust to the interview and to gain time to structure the lie in a convincing manner before they start lying. These results are similar to those by Leal et al (2016) who showed that lie-tellers are less likely to lie at the outset (in an insurance claim in their study).…”
Section: Discussionsupporting
confidence: 91%
See 1 more Smart Citation
“…It may beas shown in Tables 1, 2, and 6that participants preferred to adjust to the interview and to gain time to structure the lie in a convincing manner before they start lying. These results are similar to those by Leal et al (2016) who showed that lie-tellers are less likely to lie at the outset (in an insurance claim in their study).…”
Section: Discussionsupporting
confidence: 91%
“…To our knowledge, there is only one study (Leal, Vrij, Nahari, & Mann, 2016) that tested when lie-tellers start lying. In an insurance claim setting, participants freely claimed eight items either genuinely or falsely.…”
Section: Lie Position As An Indicator Of Deceptionmentioning
confidence: 99%
“…More broadly, the order of presenting the truths and lies within statements, and not solely the veracity, could have influenced the richness of details provided by participants in the mixed veracity conditions. Specifically, interviewees may have preferred to begin by telling the truth and to integrate their lie midway through the statement, a pattern previously observed in a study examining deception within an insurance claim setting (Leal, Vrij, Nahari, & Mann, 2016). The tendency for insurance claimants to begin by reporting truthfully and to tell their lies as the interview progressed may have been an attempt to gain the investigator's trust or to become more comfortable with the interview setting and investigator.…”
Section: Discussionmentioning
confidence: 87%
“…Research by Leal and colleagues (2016) had participants complete an online insurance claim of eight items, and they could freely make honest or dishonest claims. The authors located where participants made their first fake claim, and on average, the first fake was located in the third position out of eight (Leal et al, 2016). In another paper, Deeb and colleagues (2020) evaluated the location of lies and truths in interviews across those from high-and low-context cultures.…”
Section: The Current Investigationmentioning
confidence: 99%